Inside Sales Specialist

Phoenix, AZ, USA|

Job Overview

Compensation

Hourly

Exact $21.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability Coverage

Paid Time Off

Paid holidays

401(k) retirement plan

Equity program

Discretionary annual cash incentive program

Job Description

Lucid Motors is a pioneering electric vehicle manufacturer dedicated to advancing sustainable mobility through cutting-edge technology and innovative design. Headquartered in the United States, Lucid is known for its award-winning luxury electric vehicles, including the Lucid Air and Lucid Gravity, which have set new standards in performance, range, design, and user experience. The company embraces a philosophy of "Compromise Nothing" which reflects its commitment to delivering vehicles that do not force customers to choose between luxury and sustainability. Lucid integrates design, engineering, and manufacturing processes vertically, ensuring high-quality control and fostering innovation from concept to production. The company’s culture is driven by a shared commitment to excellence and a desire to redefine the future of mobility.

The role of the Inside Sales Specialist at Lucid plays an essential part in our customer experience team by connecting prospective customers with the brand, educating them about the benefits of electric vehicles, and personalizing the sales process to meet individual needs. This role is dynamic, combining sales, marketing, and business development, and requires a candidate who excels in communication and building customer trust. Inside Sales Specialists manage the entire sales cycle from prospecting through to sales activation in unserved markets, working closely with leads generated through various channels including corporate marketing events, social media, and direct outreach.

Inside Sales Specialists guide customers through a consultative sales process where technical knowledge of Lucid products and the electric vehicle landscape is balanced with creative and empathetic listening skills. The position offers uncapped earning potential with both a guaranteed base hourly wage and commission-based earnings paid biweekly, making it an ideal career opportunity for self-driven sales professionals seeking a rewarding and stable income. The role also demands flexibility to work evenings, weekends, and holidays to meet customer needs and company goals.

Lucid Motors offers a collaborative, inclusive work environment that celebrates diversity and promotes innovative thinking. As part of the Inside Sales team, specialists are expected to not only meet performance targets but also contribute valuable customer feedback that can enhance products and processes. The company is committed to equal employment opportunity and supports a broad range of benefits to ensure both personal and professional fulfillment, including healthcare coverage, paid time off, and participation in equity and cash incentive programs. Joining Lucid as an Inside Sales Specialist means becoming part of a forward-thinking organization that is shaping the future of transportation while providing a platform for career growth and financial success.

Job Requirements

4+ years of professional sales experience
experience with multi-channel selling (phone, email, chat, in-person)
proficiency with Salesforce or similar CRM
passion and curiosity for electric vehicles and premium automotive market
experience in automotive, hospitality, customer service, or consulting industries preferred
strong communication, storytelling, and interpersonal skills
self-starter mindset
proven ability to meet or exceed KPIs
proactive with efficient time management
availability to work flexible hours including weekends, evenings, and holidays
valid driver’s license with no recent suspensions
ability to obtain state DMV licensing where required

Job Qualifications

4+ years of professional experience in sales including end-to-end prospecting
prior experience selling through multiple channels including phone, email, chat, or in-person
proficiency with Salesforce or another CRM
curiosity and passion about electric vehicles and the premium vehicle market
experience in automotive, hospitality, customer service, or consulting preferred
strong storytelling, listening, and customer relationship skills
self-starter with ability to thrive in rapidly changing environments
exceptional interpersonal skills
ability to meet or exceed KPI metrics
proactive and action-oriented with a sense of urgency
exceptional time management and organizational skills
availability to work flexible hours including weekends, evenings, and holidays
valid driver's license without suspensions in the past year
ability to obtain appropriate state DMV licensing where applicable

Job Duties

Manage a full sales-cycle from prospecting through sales activation in geographies that are unserved Lucid markets
follow up on leads from various channels such as corporate events, social media, newsletters, and sales concierge
use a consultative sales approach to influence customer purchase decisions
effectively gauge customer needs through personalized interactions
leverage in-depth knowledge of Lucid products to offer tailored solutions
understand competitor models, pricing, and packages to educate customers
build and nurture customer relationships to foster brand loyalty
utilize Salesforce CRM to track and manage customer interactions
maintain and build a robust sales pipeline
meet and exceed performance targets
maintain active engagement with prospects through phone, email, and chat
record customer feedback to improve products and processes
deliver an exceptional and memorable sales experience
work flexible hours including weekends, evenings, and holidays
assist with daily operations as needed