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Inside Sales Development Associate (Cincinnati, OH)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $26.93
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Paid Time Off
retirement savings options
wellness programs

Job Description

CVS Health is a leading healthcare company dedicated to building a world of health around every individual. With a strong commitment to innovation, accountability, safety, and quality, CVS Health aims to simplify healthcare by delivering connected, convenient, and compassionate experiences. The company fosters an environment where passionate colleagues collaborate to improve health outcomes for individuals, families, and communities nationwide. CVS Health operates a diverse portfolio of healthcare services including retail pharmacy, specialty pharmacy, pharmacy benefits management, and long-term care services. \n\nOmnicare, previously a part of CVS Health, is a prominent provider of pharmacy services to long-term care facilities across the United States. These facilities include skilled nursing centers, assisted living communities, and other institutional care environments. Following the recent sale of Omnicare by CVS Health, Omnicare now operates as an independent organization focused on continued growth and transformation within the long-term care industry. This exciting transition provides the newly hired Inside Sales Development Associate with a unique opportunity to contribute directly to the future success and strategic objectives of Omnicare.\n\nThe Inside Sales Development Associate at Omnicare plays a vital role in ensuring the quality and growth of the sales pipeline by facilitating positive client interactions from initial lead generation through to contract negotiation and closure. The associate is responsible for generating qualified leads based on profitability, market segmentation, and timelines, supporting the sales team with proposal preparation, and assisting in efficient contractual negotiations using Salesforce tools. This position requires a strategic thinker who can align sales efforts with market strategy and contribute to cross-functional collaboration to enhance overall team performance. In addition to sales responsibilities, the associate will maintain up-to-date knowledge of industry trends and competitive threats, participate in trade shows, and uphold data integrity within customer relationship management systems.\n\nThis full-time role is based in Cincinnati, OH, with a hybrid work schedule that includes four days in-office Monday through Thursday and remote work on Fridays. The position offers a competitive pay range from $15.00 to $26.93 per hour, dependent on experience, education, and geographic location. There is an expectation of up to 10% travel within the United States. This role suits individuals with at least six months of customer service experience and proficiency in Microsoft Office products. Candidates with strong interpersonal, analytical, and problem-solving skills, as well as experience with Salesforce.com and a background in sales, will find this an ideal opportunity to advance their career in a supportive and growth-oriented environment.\n\nOmnicare and CVS Health prioritize a diverse workplace where every colleague feels valued and included. The company offers a comprehensive benefits package designed to support the physical, emotional, and financial well-being of employees and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and more, contributing to a balanced and rewarding work experience. The application window for this position closes on October 3, 2026, inviting qualified individuals to join a team dedicated to shaping the future of healthcare in long-term care settings.

Job Requirements

  • Must reside within commutable distance of Cincinnati, OH
  • Ability to work hybrid schedule (4 days in office Monday through Thursday, remote Friday)
  • Ability to travel within the United States up to 10% of the time
  • At least 6 months of experience in customer service
  • Working knowledge of Microsoft Office products
  • High school diploma or GED

Job Qualifications

  • High school diploma or GED
  • At least 6 months of customer service experience
  • Working knowledge of Microsoft Office products
  • Strong interpersonal communication and collaboration skills
  • Strong analytic skills and business acumen
  • Effective time management and problem-solving skills
  • Experience with Salesforce.com
  • Proven sales education or experience with a track record of success
  • Bachelor’s or Associate’s degree preferred

Job Duties

  • Generate leads and contribute to pipeline development aligned with budget key performance indicators
  • Prioritize opportunities based on profitability, customer timelines, and market segmentation
  • Track lead opportunities from marketing campaigns and report on campaign effectiveness
  • Align overall sales strategy with market team performance to budget
  • Leverage Omnicare Value Proposition and develop initial prospect relationships
  • Provide sales materials and strategy support during client interactions through contract negotiation and close
  • Assist with proposal and presentation preparation
  • Support contractual negotiations using Salesforce contract initiation forms
  • Utilize customer relationship management systems and marketing tools effectively
  • Collaborate with sales executives, support supervisors, and stakeholders
  • Participate in pipeline reviews and risk/opportunity assessments
  • Maintain knowledge of industry and competitive threats
  • Ensure data integrity in customer relationship management system
  • Participate in trade shows and industry programs to source and manage leads

Job Criteria

Experience

No experience required


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