Inside Sales Coordinator

Santa Fe Springs, CA, USA|

Job Overview

Compensation

Hourly

Exact $17.50

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid parental leave

fertility coverage

401k with generous company match

Company paid life insurance

long-term disability

short-term disability

Employee assistance program

Tuition Reimbursement

Employee Discounts

PNC Daily Pay Option

Job Description

LKQ Corporation is a leading provider of alternative and specialty parts to repair and accessorize automobiles and other vehicles. With a strong commitment to quality, innovation, and customer satisfaction, LKQ has established itself as a trusted name within the auto parts industry, serving customers across North America. The company offers a dynamic work environment that fosters growth, teamwork, and continuous improvement. Employees are valued for their dedication and contribution, with LKQ promoting a culture of inclusion, respect, and opportunity. Known for its supportive workplace and competitive benefits, LKQ is an excellent place for motivated individuals seeking a rewarding career in the automotive sector.

This role offers a pay rate starting at $17.50 per hour along with great benefits, designed to support employees both professionally and personally. The position primarily involves sales and customer service responsibilities, entailing promoting new and existing products, evaluating customer needs, and providing information regarding parts, pricing, and services. Additionally, this job may include duties related to shipping and receiving, managing inventory, processing orders, and maintaining organization within the warehouse environment. It requires interacting extensively with customers, maintaining accurate records, and ensuring transactions are processed efficiently. As a key point of contact for customers, the successful candidate will demonstrate strong communication skills and a solid customer service background. This position does not require supervisory responsibilities but offers critical operational support to ensure smooth business processes and excellent customer experiences. Overall, this is a fantastic opportunity for an individual looking to launch or advance their career with a reputable and growing company in the automotive parts industry.

Job Requirements

High School Diploma/GED
1+ years of related experience required
Bilingual English/Spanish fluency required
Strong customer service background
Ability to communicate effectively
Prior automotive experience preferred
Ability to add, subtract, multiply, and divide in all units of measure
Basic computer skills
Ability to prioritize assigned and routine tasks
Ability to handle physical demands including lifting up to 75 pounds
Ability to work in potentially hazardous conditions
Ability to work extended periods sitting and using a computer

Job Qualifications

Strong customer service background
Ability to communicate effectively
High School Diploma/GED
1+ years of related experience
Bilingual English/Spanish fluency
College coursework or degree preferred
Prior automotive experience and knowledge of automotive parts preferred
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
Ability to compute rates, ratios, and percentages and to draw and interpret graphs
Basic computer skills
Basic messages communicated orally
Ability to write brief messages and keep simple records
Ability to explain and offer guidance on routine procedures
Ability to prioritize assigned and routine tasks

Job Duties

Personally greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience
Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods
Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc)
Prospect and develop relationships with potential customers to cultivate new business
Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
Advise customers on substitution or modification of part when part requested is not available
Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations)
Coordinate orders from the warehouse to ensure customers’ orders are ready in a timely fashion to achieve an excellent level of customer service
Sort and place parts and supplies on racks, shelves, or in bins according to predetermined sequence
Maintain orderliness and housekeeping of assigned work areas
Maintain orderly files and clean records of all transactions, as well as an accurate cash drawer
Assume other duties as assigned