Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employer paid short-term disability
Tuition Reimbursement
Employee assistance program
Employee Referral Bonus
Paid Time Off
retirement plans
Job Description
Blue Skies of Texas Senior Living Community is a distinguished retirement community with a rich history dating back to 1970. Originally established as Air Force Village I in San Antonio to serve retired officers of the armed forces, the community expanded with Air Force Village II in 1987. These campuses fostered a retirement lifestyle centered on camaraderie and shared experiences. The legacy of support for military widows continues to this day. In 2014, the community broadened its eligibility criteria to welcome retired seniors from civilian careers as well, leading to a rebranding as Blue Skies of Texas with campuses renamed Blue Skies East and Blue Skies West. Today, Blue Skies of Texas offers modern residences, a wide range of senior-focused services, and amenities designed to empower residents to enjoy a vibrant, independent living experience.
At Blue Skies, the philosophy extends beyond exceptional care to creating an engaging and diverse community where residents and staff thrive together. The organization values the unique talents and perspectives of every team member, fostering an environment where contributions have meaningful impact. Employees benefit from a stable work environment without late-night shifts while enjoying a variety of support programs and benefits including medical, dental, vision coverage, employer-paid short-term disability, tuition reimbursement, employee assistance, referral bonuses, generous paid time off, and retirement plans. This commitment to employee well-being reflects Blue Skies' dedication to empowering both residents and staff to live their best lives.
The role of Inbound Sales Concierge is critical to the community's marketing and sales success. This position is the welcoming first point of contact for prospective residents, ensuring all inbound inquiries are handled promptly and professionally. The Concierge qualifies incoming leads and nurtures relationships until prospects are ready to transition to a Sales Counselor to close the sale. By managing pipeline development effectively, the Inbound Sales Concierge ensures that Sales Counselors focus on qualified, tour-ready prospects, maximizing conversion rates and enhancing community occupancy. Supported by the Director of Marketing and Sales, the Concierge works towards achieving monthly performance goals, handling CRM data entry and maintenance with precision, scheduling tours, and fostering trust-based relationships with prospects and their families. Furthermore, the role involves supporting community events and contributing to broader marketing efforts. Overall, this position offers a rewarding opportunity to influence community growth and to be part of an organization that values professionalism, warmth, and excellence in senior living services. Candidates with a background in sales or marketing, strong organizational skills, and a passion for helping seniors will find a fulfilling career path at Blue Skies of Texas.
At Blue Skies, the philosophy extends beyond exceptional care to creating an engaging and diverse community where residents and staff thrive together. The organization values the unique talents and perspectives of every team member, fostering an environment where contributions have meaningful impact. Employees benefit from a stable work environment without late-night shifts while enjoying a variety of support programs and benefits including medical, dental, vision coverage, employer-paid short-term disability, tuition reimbursement, employee assistance, referral bonuses, generous paid time off, and retirement plans. This commitment to employee well-being reflects Blue Skies' dedication to empowering both residents and staff to live their best lives.
The role of Inbound Sales Concierge is critical to the community's marketing and sales success. This position is the welcoming first point of contact for prospective residents, ensuring all inbound inquiries are handled promptly and professionally. The Concierge qualifies incoming leads and nurtures relationships until prospects are ready to transition to a Sales Counselor to close the sale. By managing pipeline development effectively, the Inbound Sales Concierge ensures that Sales Counselors focus on qualified, tour-ready prospects, maximizing conversion rates and enhancing community occupancy. Supported by the Director of Marketing and Sales, the Concierge works towards achieving monthly performance goals, handling CRM data entry and maintenance with precision, scheduling tours, and fostering trust-based relationships with prospects and their families. Furthermore, the role involves supporting community events and contributing to broader marketing efforts. Overall, this position offers a rewarding opportunity to influence community growth and to be part of an organization that values professionalism, warmth, and excellence in senior living services. Candidates with a background in sales or marketing, strong organizational skills, and a passion for helping seniors will find a fulfilling career path at Blue Skies of Texas.
Job Requirements
- Valid Texas driver’s license with good driving record
- Minimum three years of sales or marketing experience
- Knowledge of marketing and sales operations involving occupancy goals
- Experience closing out work orders through maintenance management system
- Proficient with Microsoft Office products
- Experience with social media for sales leads
- Preferred bachelor's degree in marketing or business administration
- Preferred experience with CRM databases
- Commitment to ongoing sales training and education
Job Qualifications
- Must possess a current, valid Texas driver’s license with good driving record and remain insurable
- Minimum three years of sales or marketing experience
- Basic knowledge of marketing and sales operations with occupancy goals in a residential community
- Experience in closing out work orders through maintenance management systems
- Working knowledge of Microsoft Office suite
- Experience with multimedia marketing and social media for sales leads and appointments
- Bachelor’s degree in Marketing, Business Administration, or related field preferred
- Previous sales experience in retirement or residential community preferred
- Experience with web-based CRM databases preferred
- Willingness to engage in sales training, coaching, and ongoing education
Job Duties
- Serves as the primary point of contact for all inbound inquiries via sales phone lines and online lead channels
- Responds promptly to inbound leads, assesses sales-readiness, and routes qualified prospects to appropriate Sales Counselor
- Manages ongoing outreach and relationship maintenance for non-sales-qualified leads to support long-term pipeline development
- Achieves or exceeds monthly goals for calls, follow-up, CRM entry, and scheduled tours
- Maintains accurate and timely entry of all prospect activity within sales CRM and performs routine data hygiene
- Develops expertise in CRM platform functionality and collaborates on data reporting and lead tracking
- Schedules and coordinates initial tours for Sales Counselors ensuring seamless prospect experiences
- Sources and prepares creative follow-up materials
- Sends personalized gifts and outreach for prospects
- Cultivates warm, trust-based relationships with prospects and their families
- Assists with outreach calls and logistics for community events
- Performs other duties as assigned in support of department and community goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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