Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
health benefits
Financial Security
Job Description
Hilton is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences and maintaining an award-winning workplace culture. With a rich history of welcoming over 3 billion guests worldwide, Hilton's commitment to hospitality is deeply embedded in its mission to fill the earth with the light and warmth of hospitality. The company operates a diverse portfolio of world-class brands that cater to various traveler needs, setting the standard for excellence in service and accommodation. Beyond serving guests, Hilton prides itself on creating a positive and supportive environment for its Team Members, fostering a culture of integrity, teamwork, and leadership. This award-winning culture has earned Hilton repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune, highlighting its dedication to employee well-being and career growth.
As a Room Service Server at Hilton, you will play a vital role in enriching the guest experience by delivering exceptional food and beverage service directly to guest rooms and meeting areas. This role goes beyond simple order delivery; it embodies the spirit of hospitality by creating memorable moments for each guest. You will be responsible for preparing service settings, taking and processing guest orders, and maintaining high standards of health, safety, and cleanliness. This position requires a proactive, upbeat attitude and a genuine passion for service, as you will be the face of Hilton's hospitality in guests' personal spaces. Working as a Room Service Server offers a unique opportunity to engage with guests, anticipate their needs, and contribute to their comfort and satisfaction during their stay. Hilton supports its employees with significant benefits, including travel perks, paid parental leave, mental health resources, financial planning assistance, and more, ensuring that the care extended to guests is matched by the care provided to team members. This role is perfect for individuals who value integrity, ownership, and teamwork, and who are eager to thrive in a dynamic, guest-focused environment. Joining Hilton means joining a team that inspires and supports your growth while you help create magical, memorable stays for every guest.
As a Room Service Server at Hilton, you will play a vital role in enriching the guest experience by delivering exceptional food and beverage service directly to guest rooms and meeting areas. This role goes beyond simple order delivery; it embodies the spirit of hospitality by creating memorable moments for each guest. You will be responsible for preparing service settings, taking and processing guest orders, and maintaining high standards of health, safety, and cleanliness. This position requires a proactive, upbeat attitude and a genuine passion for service, as you will be the face of Hilton's hospitality in guests' personal spaces. Working as a Room Service Server offers a unique opportunity to engage with guests, anticipate their needs, and contribute to their comfort and satisfaction during their stay. Hilton supports its employees with significant benefits, including travel perks, paid parental leave, mental health resources, financial planning assistance, and more, ensuring that the care extended to guests is matched by the care provided to team members. This role is perfect for individuals who value integrity, ownership, and teamwork, and who are eager to thrive in a dynamic, guest-focused environment. Joining Hilton means joining a team that inspires and supports your growth while you help create magical, memorable stays for every guest.
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to communicate clearly and professionally
- capable of standing and walking for extended periods
- able to handle food and beverage safely and hygienically
- willing to work flexible hours including evenings, weekends, and holidays
- knowledge of health and safety regulations
Job Qualifications
- A passion for spreading the light and warmth of hospitality
- acting with integrity and always doing the right thing
- inspiring others through leadership
- a belief that teamwork drives the best outcomes
- a sense of ownership and accountability
- a focus on the now, bringing urgency and discipline to every moment
Job Duties
- Bring an upbeat and friendly attitude to all guest interactions
- set up room service trays and tables in advance for timely order delivery
- assist with order-taking tasks and respond to room service phone calls
- retrieve food and beverage orders and deliver to guest rooms or meeting rooms
- present checks to guests, collect payments, and return signed checks to the order taker
- maintain compliance with health, safety, sanitation, and alcohol awareness regulations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
