Job Overview
Compensation
Hourly
Exact $16.90
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
employee discount
flexible schedule
Job Description
Stanly Ranch, Auberge Collection is an extraordinary resort situated in the new Napa, bringing a fresh, bold, and dynamic energy that creates an unrivaled destination and community in the heart of a world-renowned wine country. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region, the resort enjoys convenient access to both Napa and Sonoma, offering a rare blend of scenic beauty, luxury, and adventure. The resort comprises 135 airy cottage guestrooms and suites, each featuring outdoor terraces with fire pits and stunning views of the Mayacamas Mountains. This unique property offers a limited collection of three- to six-bedroom Vineyard Homes as well as furnished two-bedroom Villas, providing guests and owners alike with exclusive accommodations that harmonize comfort, luxury, and the natural environment.
The resort features a range of amenities including Halehouse, an Auberge spa known for its targeted and intentional treatments designed to help guests reach their full potential in relaxation and wellness. There are also three distinct dining venues including Bear, a restaurant paying homage to local farmers and makers, delivering a farm-to-table experience that emphasizes fresh, locally sourced ingredients and innovative cuisine. Additionally, Stanly Ranch provides guests with behind-the-scenes looks at wine country through thrilling adventures and immersive experiences, making it not just a place to stay but a lifestyle to embrace. The resort embraces its 100-year Napa Valley history, evolving from a working ranch into a deeply-rooted luxury destination that captures the casual, honest luxury of culture and cultivation.
Joining Stanly Ranch as an In-Room Dining Server means becoming part of the Auberge Family and the wider Auberge Collection, a portfolio of extraordinary hotels, resorts, residences, and private clubs that share a crafted approach to luxury. This role is ideal for a service-driven hospitality professional passionate about creating exceptional dining experiences in the comfort of our guests' rooms. The In-Room Dining Server is responsible for delivering timely, personalized, and attentive service, ensuring every order is carefully presented and every interaction leaves a memorable impression. The position requires a warm guest-focused approach consistent with Auberge’s commitment to gracious yet unobtrusive service.
Responsibilities include accurately and efficiently taking and placing orders through the POS system, ensuring correct timing and billing, and delivering requested items swiftly. The server must engage with guests to understand their needs and satisfaction levels while maintaining thorough knowledge of all menu items. They will prepare guest checks, collect payments, and maintain cleanliness and organization of restaurant equipment and fittings. Safe food handling and maintaining a safe working environment are paramount, alongside checking and managing in-room private and mini-bars. The starting wage for this position is $16.90, with individual salaries based on experience and education. This role offers a unique opportunity to grow with an esteemed luxury brand dedicated to creating unforgettable, personalized guest experiences set against the beautiful backdrop of Napa Valley.
The resort features a range of amenities including Halehouse, an Auberge spa known for its targeted and intentional treatments designed to help guests reach their full potential in relaxation and wellness. There are also three distinct dining venues including Bear, a restaurant paying homage to local farmers and makers, delivering a farm-to-table experience that emphasizes fresh, locally sourced ingredients and innovative cuisine. Additionally, Stanly Ranch provides guests with behind-the-scenes looks at wine country through thrilling adventures and immersive experiences, making it not just a place to stay but a lifestyle to embrace. The resort embraces its 100-year Napa Valley history, evolving from a working ranch into a deeply-rooted luxury destination that captures the casual, honest luxury of culture and cultivation.
Joining Stanly Ranch as an In-Room Dining Server means becoming part of the Auberge Family and the wider Auberge Collection, a portfolio of extraordinary hotels, resorts, residences, and private clubs that share a crafted approach to luxury. This role is ideal for a service-driven hospitality professional passionate about creating exceptional dining experiences in the comfort of our guests' rooms. The In-Room Dining Server is responsible for delivering timely, personalized, and attentive service, ensuring every order is carefully presented and every interaction leaves a memorable impression. The position requires a warm guest-focused approach consistent with Auberge’s commitment to gracious yet unobtrusive service.
Responsibilities include accurately and efficiently taking and placing orders through the POS system, ensuring correct timing and billing, and delivering requested items swiftly. The server must engage with guests to understand their needs and satisfaction levels while maintaining thorough knowledge of all menu items. They will prepare guest checks, collect payments, and maintain cleanliness and organization of restaurant equipment and fittings. Safe food handling and maintaining a safe working environment are paramount, alongside checking and managing in-room private and mini-bars. The starting wage for this position is $16.90, with individual salaries based on experience and education. This role offers a unique opportunity to grow with an esteemed luxury brand dedicated to creating unforgettable, personalized guest experiences set against the beautiful backdrop of Napa Valley.
Job Requirements
- Minimum of one year experience in customer service or the food service or hospitality industry
- Must meet the minimum age requirements for food and alcohol service
- Ability to work a flexible schedule including weekends and holidays according to department needs
- Ability to obtain relevant state and local government certifications such as food handlers certificate and alcohol training certifications
- Ability to lift 30lbs
Job Qualifications
- Minimum of one year experience in customer service or the food service or hospitality industry
- Must meet the minimum age requirements for food and alcohol service
- Ability to work a flexible schedule including weekends and holidays according to department needs
- Ability to obtain relevant state and local government certifications such as food handlers certificate and alcohol training certifications
- Ability to lift 30lbs
Job Duties
- Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing
- Deliver requested items in an efficient and timely manner
- Relate with guests about needs and satisfaction with the beverage and drinks ensuring a consistently caring and high-quality service
- Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen
- Maintain knowledge of all menu items
- Prepare the guest check accurately and collect payment or signature as required
- Operate, maintain, and properly clean all restaurant equipment and fittings
- Ensure that the food delivery is tidy and keep an accurate par of food items and non-food items on cart and in storage areas
- Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines
- Clean and maintain in-room private/mini-bars
- report damage or malfunctioning units
- Check quality and expiration of all items
- discard and replace according to established procedures
Job Criteria
Experience
No experience required
Job Location
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