In Room Dining Server

Omni Tempe Hotel at ASU is a prestigious hotel situated at the vibrant corner of University and Mill avenues in Tempe, Arizona. It stands as a significant centerpiece in the city’s revitalized downtown area, offering a blend of superior hospitality, modern amenities, and expansive event facilities. With 330 guest rooms that provide luxurious comfort, four distinct dining venues, and a spacious pool deck, the hotel caters to both leisure and business travelers alike. Its considerable indoor and outdoor meeting spaces, totaling almost 36,000 square feet, position it as a prime destination for conferences and events, all complemented by stunning views of the Arizona State University campus and the Tempe cityscape. Omni Tempe Hotel at ASU is committed to creating memorable guest experiences and is dedicated to fostering a team environment focused on exceptional service.

The In-Room Dining Server role at Omni Tempe Hotel at ASU is a vital position within this renowned hospitality establishment. This full-time, on-site position requires candidates who are enthusiastic about delivering outstanding dining experiences to hotel guests within the privacy and comfort of their rooms. The position requires working morning shifts from 5:45 AM to 11:30 AM throughout the week, emphasizing the importance of morning availability for coverage. As an In-Room Dining Server, you will be the face of the hotel’s dining services, responsible for timely and courteous food and beverage delivery, order accuracy, and maintaining cleanliness and presentation standards. Your interaction with guests plays a crucial role in elevating their stay, making you an ambassador of Omni’s high standards of hospitality.

In this role, you will prepare and deliver orders in a professional manner while possessing detailed knowledge of the menu items to confidently address guest inquiries. Maintaining safety and hygiene protocols is paramount, reflecting the hotel’s commitment to guest well-being. The position also requires handling payment transactions seamlessly and coordinating closely with the kitchen and other hotel departments to ensure a smooth and satisfying dining experience. Building positive guest relations through excellent communication and responsiveness to feedback is a key part of the job. This role demands strong organizational skills, the ability to multitask, and physical stamina to manage heavy trays and long standing hours.

Ideal candidates should possess a high school diploma or equivalent, with previous serving experience in a fast-paced dining or hotel setting preferred. Familiarity with POS systems, especially MICROS, and willingness to obtain a valid food handler certification are essential. The role underscores Omni Hotels & Resorts’ dedication to equal opportunity employment and offers prospective team members a chance to be part of a respected brand known for its hospitality excellence. Joining Omni Tempe Hotel at ASU means contributing to an engaging team that values service quality and guest satisfaction, offering a rewarding career path within the hospitality industry.