Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Paid holidays
Meal Allowances
Job Description
Marsh House is a distinguished seafood restaurant located within the upscale Thompson Nashville hotel. The restaurant is celebrated for its elevated, seafood-centric Southern fare served in a chic and inviting setting. Marsh House is committed to providing its guests with exceptional culinary experiences, emphasizing responsibly sourced and sustainable seafood. The venue features a raw bar, an extensive and eclectic wine list, and handcrafted cocktails, all delivered with the warmth and refinement of Southern hospitality. Marsh House perfectly balances tradition and modernity, creating an ambiance that attracts both locals and travelers seeking an authentic taste of Southern cuisine with a seafood emphasis.
QED Hospitality, the management group behind Marsh House, specializes in operating Food & Beverage establishments in boutique hotels and exclusive sites across the nation. With a strong focus on tailoring dining experiences to match the unique characteristics of each location, QED Hospitality avoids cookie-cutter concepts in favor of authentic restaurants that honor regional history and demands. This dedication to operational excellence and market alignment ensures every restaurant under their management delivers impeccable service and memorable culinary offerings.
The Overnight In-Room Dining Server position at Marsh House plays a vital role in enhancing the guest experience by providing personalized, attentive service during overnight hours. This role requires a reliable and self-motivated individual capable of working independently for the majority of the shift, with support from the hotel overnight team. The server is responsible for answering in-room dining calls promptly, accurately taking orders, preparing and delivering food and beverage items, and ensuring the presentation meets the high standards of Marsh House. This position offers a unique opportunity to engage with guests in a more intimate setting, addressing special requests, late-night menu items, and maintaining the cleanliness and organization of service areas.
The ideal candidate is someone with prior experience in food and beverage or hospitality, preferably with overnight or late-night service exposure. Strong communication skills and a customer-first attitude are essential, as is the ability to manage time effectively in a fast-paced, independently run overnight environment. Physical capability to lift and transport up to 50 pounds and maneuver service carts is necessary, along with flexibility to work weekends and holidays. By joining Marsh House as an Overnight In-Room Dining Server, one becomes part of a dedicated team committed to delivering the finest Southern seafood dining experience in Nashville, all within the sophisticated setting of the Thompson Nashville hotel.
QED Hospitality, the management group behind Marsh House, specializes in operating Food & Beverage establishments in boutique hotels and exclusive sites across the nation. With a strong focus on tailoring dining experiences to match the unique characteristics of each location, QED Hospitality avoids cookie-cutter concepts in favor of authentic restaurants that honor regional history and demands. This dedication to operational excellence and market alignment ensures every restaurant under their management delivers impeccable service and memorable culinary offerings.
The Overnight In-Room Dining Server position at Marsh House plays a vital role in enhancing the guest experience by providing personalized, attentive service during overnight hours. This role requires a reliable and self-motivated individual capable of working independently for the majority of the shift, with support from the hotel overnight team. The server is responsible for answering in-room dining calls promptly, accurately taking orders, preparing and delivering food and beverage items, and ensuring the presentation meets the high standards of Marsh House. This position offers a unique opportunity to engage with guests in a more intimate setting, addressing special requests, late-night menu items, and maintaining the cleanliness and organization of service areas.
The ideal candidate is someone with prior experience in food and beverage or hospitality, preferably with overnight or late-night service exposure. Strong communication skills and a customer-first attitude are essential, as is the ability to manage time effectively in a fast-paced, independently run overnight environment. Physical capability to lift and transport up to 50 pounds and maneuver service carts is necessary, along with flexibility to work weekends and holidays. By joining Marsh House as an Overnight In-Room Dining Server, one becomes part of a dedicated team committed to delivering the finest Southern seafood dining experience in Nashville, all within the sophisticated setting of the Thompson Nashville hotel.
Job Requirements
- Must be at least 18 years of age
- Must be able to work overnight shifts
- Must possess excellent communication and time-management skills
- Must be willing to work as part of a team
- Must be able to lift up to 50 lbs
- Ability to maneuver to all areas of the restaurant
- Must have manual dexterity and coordination to operate restaurant and office equipment
- Must be able to work at a fast pace and in stressful situations
- Must be able to respond to visual and aural cues
- Flexibility to work weekends and holidays
Job Qualifications
- Previous food and beverage or hospitality experience preferred
- Overnight or late-night service experience a plus
- Strong communication and customer service skills
- Ability to work independently and efficiently overnight
- Must be organized, reliable, and attentive to detail
- Ability to lift and carry up to 25 lbs and push/pull carts
- Flexibility to work weekends and holidays
- Must be at least 18 years of age
- High school diploma or GED preferred
Job Duties
- Promptly answer in-room dining calls and take guest orders accurately
- Provide menu recommendations when requested
- Prepare, assemble, and deliver food and beverage orders in a timely and professional manner
- Ensure trays, carts, and tables are set with proper presentation according to service standards
- Handle all overnight room service requests including late-night menu items and special guest accommodations
- Retrieve trays and carts from guest rooms and hallways while maintaining cleanliness in service areas
- Handle guest interactions with hospitality, professionalism, and confidentiality
- Assist with restocking, inventory, and preparation for the following day's service
- Maintain cleanliness and organization of the in-room dining area and pantry
- Follow safety, sanitation, and food-handling guidelines
- Communicate effectively with kitchen and front-of-house teams to ensure seamless service
Job Location
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