In House Vacation Sales Concierge (SVC TNR Team)

Marriott Vacation Club, a renowned leader in the vacation ownership industry, offers exceptional vacation experiences through its innovative and customer-focused approach. As part of Marriott Vacations Worldwide, a global hospitality company with a strong reputation for quality and luxury, Marriott Vacation Club is committed to providing guests with unforgettable stays at premier resort destinations. The company specializes in vacation ownership and timeshare opportunities, delivering personalized service and unparalleled vacation experiences to its diverse clientele. Marriott Vacation Club properties are strategically located in popular vacation spots, allowing owners and guests to enjoy an extensive array of amenities and activities tailored to enhance their travel experience.

The role available is on Marriott Vacation Club's award-winning sales and marketing team. This position is ideal for individuals who possess experience in concierge services and telemarketing, with a passion for interacting with guests and promoting vacation ownership programs. The job offers a unique opportunity to work in a dynamic environment where outstanding interpersonal skills and a motivated attitude are valued. The team seeks driven individuals with outgoing personalities who are financially motivated and capable of delivering exceptional customer service while promoting the Marriott Vacation Club Destinations Program. This sales role involves engaging both current owners and guests to communicate the benefits of Marriott's vacation ownership offerings and encourage participation in sales presentations.

The employment type is full-time, offering competitive wages alongside substantial financial incentives including monthly bonuses, annual awards, and contests with uncapped earning potential. Marriott Vacation Club fosters a positive work atmosphere and provides opportunities for career growth and professional development within the hospitality and sales sectors. Employees benefit from access to hotel and resort discounts, immediate company 401(k) match up to 6%, and other valuable perks that contribute to a rewarding work-life balance.

This position requires a blend of telemarketing and concierge duties where candidates will make pre-arrival and post-arrival calls to guests, offering concierge-level service while scheduling and managing sales presentations. It is essential for candidates to be adept in customer communication, possess persuasive selling skills, and meet eligibility requirements for sales presentations to ensure efficient and effective customer engagement. The goal is to meet and exceed sales presentation targets and volume production goals by maintaining high service standards and creating a welcoming environment for all Marriott Vacation Club owners and guests.

Marriott Vacations Worldwide is dedicated to hiring a diverse workforce and cultivating an inclusive culture that promotes equality and respect among employees. This commitment enriches the workplace environment and aligns with the company’s values of integrity, excellence, and teamwork. Join Marriott Vacation Club to become part of a reputable company with a rich heritage in hospitality, where your contributions directly impact the vacation experiences of thousands of guests around the world.