HVAC Assistant General Manager

Tipping Hat Overview: Tipping Hat is associated with American Residential Services (ARS), the nation’s largest provider of residential HVAC, Plumbing, and Electrical services, employing over 7,000 professionals nationwide. With over 45 years of industry experience, ARS offers stability, career advancement, and industry-leading support. ARS prides itself on its commitment to quality service, effective management, and continuous professional development. The company provides a comprehensive benefits package including a company-provided take-home vehicle, fuel card, maintenance, medical insurance, dental and vision insurance, health savings accounts, 401(k) with company match, paid time off, paid holidays, company-paid life insurance, ongoing training, and strong leadership support. Additionally, ARS is actively engaged in community support through partnerships with organizations such as St. Jude Children’s Research Hospital, The Tim Tebow Foundation, and the ARS Cares Program.

Role Overview: The Assistant General Manager at Tipping Hat plans and manages designated service and support operations within a service center location. This full-time, year-round role offers a salary range of $120,000 to $150,000 plus bonus opportunity and includes a company vehicle. Reporting directly to the General Manager, the Assistant General Manager plays a crucial role in promoting teamwork, continuous improvement, learning, customer satisfaction, and high standards of service. The role involves effective human resource management to increase business, manage workload and job costs, achieve production and margin objectives, and provide quality services to customers and contractors. Key responsibilities include managing and developing staff, implementing operational plans and budgets, ensuring quality service delivery, overseeing support and warehouse functions, participating in sales generation, resolving customer issues, monitoring safety and compliance, and assisting in pricing and dispatch operations. This position requires a proactive leader who remains current with industry regulations and economic conditions to maintain optimal service center performance.