Human Resources Manager

Doubletree by Hilton Spokane is a distinguished hotel located in the heart of downtown Spokane, Washington. Renowned for its elegant accommodations and exceptional service, the hotel enjoys a prime location just minutes away from popular local landmarks such as Riverfront Park and the downtown conference center, as well as a variety of restaurants. As part of the Hilton portfolio, Doubletree by Hilton Spokane carries a legacy of hospitality excellence with a global reputation, offering guests a comfortable and memorable stay with amenities that cater to both business and leisure travelers. The hotel’s commitment to outstanding guest experiences is complemented by a vibrant workplace culture where employees are valued and growth opportunities are plentiful.

Resolute Road Hospitality, the managing company behind this esteemed property, is a nationally recognized leader in third-party hospitality management. The company stands out for its innovative and collaborative approach to managing hotels with a focus on excellence. Resolute Road Hospitality nurtures a culture driven by core values such as Strength Together, Social Intelligence, Grit, Integrity, and Better Every Day—principles that foster success and continuous improvement. With a growing presence across the United States, Resolute Road Hospitality provides dynamic career paths in the hospitality industry, making it an ideal place for professionals eager to advance and make a meaningful impact.

This position is for a Human Resources Manager at Doubletree by Hilton Spokane. The role is pivotal in overseeing the hotel’s daily human resource functions, ensuring all operations are compliant with company policies and employment laws. The Human Resources Manager will act as a key partner to hotel leadership, supporting the development of high-performing teams and nurturing a positive work environment. This position demands a leader who excels in relationship-building, problem-solving, and coaching, with a strong dedication to creating an exceptional employee experience.

The Human Resources Manager will undertake a wide scope of responsibilities, from leading recruitment and onboarding processes to managing employee relations and compliance efforts. You will be instrumental in shaping workforce planning strategies and performance management while coordinating benefits and training initiatives. Your role also encompasses fostering employee engagement through recognition programs and retention strategies, monitoring key HR metrics to identify opportunities for continuous improvement. Additionally, you will assist with leave administration, workers’ compensation, and other regulatory compliance requirements.

The ideal candidate will bring at least three years of human resources experience, preferably within the hospitality sector, along with strong organizational, interpersonal, and communication skills. Prior management or supervisory experience and certifications such as SHRM-CP or PHR are highly desirable. Proficiency with HRIS, payroll systems, and Microsoft Office is essential, as is the ability to maintain confidentiality and handle complex employee matters with professionalism. Doubletree by Hilton Spokane and Resolute Road Hospitality value individuals who are passionate about employee engagement and growth, and who thrive in a fast-paced, dynamic environment.

This role offers a comprehensive benefits package including travel perks, optional daily pay, health and life insurance, 401(k) retirement plans, paid time off, dental and vision coverage, employee assistance programs, and a referral program. Additionally, the company supports a workplace culture founded on respect, collaboration, and continuous learning, making it an excellent opportunity for a dedicated HR professional to join a well-respected hospitality brand and cultivate a rewarding career in the exciting field of hospitality management.