HR Representative Manager

Helpside has been a trusted partner for small to medium-sized businesses for over 30 years, offering comprehensive Payroll, Human Resources, Workers' Compensation, and Benefits solutions. With a strong focus on empowering businesses to grow and thrive without the hassle of employee administration, Helpside stands out as a leading Professional Employer Organization (PEO) dedicated to client success and satisfaction. Our tailored services ensure that companies have access to expert HR support and resources, allowing them to focus on their core operations while we handle the complexities of employee management and regulatory compliance.

The HR Representative Manager position is a pivotal leadership role within Helpside's HR team, responsible for overseeing the day-to-day functions of the HR Representative group. This role is based in Lindon, Utah, and operates in an in-office environment, reflecting our commitment to collaborative and hands-on management. As the HR Representative Manager, you will ensure that your team is well-equipped, well-informed, and motivated to provide exceptional service to our clients and their employees. Your leadership will directly impact client satisfaction and the overall efficiency of our HR services.

This position requires a strong leader who can balance supervisory responsibilities with direct client engagement. You will be the primary support for your team members, guiding them through complex HR challenges and ensuring that client interactions align with Helpside's core values. You will manage the unemployment claims process for clients and act as a trainer for clients utilizing our background check and applicant tracking systems. Additionally, you will be responsible for generating essential reports such as EEO-1, MWR, and BLS, and responding to subpoena requests, illustrating the role's operational and regulatory importance.

We are seeking candidates with 3 to 5 years of HR experience, ideally within service-driven, multi-client, or PEO environments, who have demonstrated leadership or coaching capabilities. Proficiency in health and supplemental benefits management and clear, professional communication skills are essential. Furthermore, an understanding of artificial intelligence capabilities and how they can be leveraged to streamline HR processes will set the successful candidate apart. Helpside offers a competitive salary and a comprehensive benefits package, including fully employer-paid health insurance for employees and their families, various supplemental benefits, a 401(k) plan with company matching, paid holidays, and paid time off. Join Helpside as our HR Representative Manager and contribute to a team committed to excellence in HR solutions and client service.