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HR & Operations Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.00 - $25.00
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Work Schedule

Flexible
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Benefits

Comprehensive benefits package
competitive hourly wage
supportive work environment
opportunities for professional growth
Paid Time Off
Health Insurance
Flexible work schedule

Job Description

Destination Madison is a dynamic organization dedicated to promoting the vibrant city of Madison, Wisconsin, and driving economic growth through tourism. As a pivotal force in showcasing the city’s rich culture, unique spirit, and welcoming community, Destination Madison works tirelessly to share Madison's story with visitors from near and far. With a focus on attracting new visitors and supporting repeat engagements, the organization plays a crucial role in strengthening the local hospitality industry, advocating for its partners, and generating positive economic impacts that improve the quality of life in Dane County. The tourism industry supported by Destination Madison benefits the community broadly, creating jobs, enhancing community services, and fostering an inclusive environment that embraces diversity and innovation.

The HR & Operations Coordinator is an essential role within this thriving organization. This full-time position focuses on supporting both human resources and operational functions to ensure a seamless and engaging workplace experience. Reporting to the leadership team, the Coordinator assists with core HR activities such as talent acquisition, employee onboarding, benefits administration, and payroll support. Additionally, the role manages general office administration tasks that enhance office functionality and foster a positive working environment. The ideal candidate will be detail-oriented, highly collaborative, and adept with technology systems, including HRIS and payroll software, ensuring accuracy and confidentiality in all matters. With an expected pay range of $23.00 to $25.00 per hour, this opportunity offers a competitive wage commensurate with experience, alongside a comprehensive benefits package.

In this position, the Coordinator acts as a primary point of contact for applicant communications and plays a key role in facilitating the recruitment cycle, from managing job postings to conducting phone screens and scheduling interviews. Onboarding responsibilities include coordinating orientation schedules, preparing documentation, and collaborating across departments to deliver a welcoming and organized entry experience for new hires. The Coordinator serves as the HRIS administrator, maintaining up-to-date and compliant employee records, and supports payroll processing as needed. Beyond HR tasks, the role involves managing vendor communications, ordering office supplies, organizing organization-wide activities, setting up meeting spaces, and supporting visitor services. The Coordinator also contributes to cultivating a positive workplace culture by assisting with staff recognition programs, internal committees, and employee event coordination. This multifaceted role requires a candidate who thrives in a dynamic environment, demonstrates a keen eye for process improvements, and is dedicated to continuous learning and adaptation.

Job Requirements

  • Bachelor's degree in human resources or a closely related field and 1-2 years of related work experience or an equivalent combination of education and experience
  • Knowledge of HR practices employment law payroll processes and benefits administration
  • Prior experience with HR software Microsoft Office and other digital systems
  • Effective communication skills
  • Strong commitment to detail and accuracy with ability to maintain confidential information
  • Excellent organizational and time management skills
  • Ability to learn and adapt
  • Willingness to take on new challenges
  • Commitment to continuous process improvement

Job Qualifications

  • Bachelor's degree in human resources or a closely related field or an equivalent combination of education and experience
  • Knowledge of HR practices employment law payroll processes and benefits administration
  • Prior experience with HR software Microsoft Office and other digital systems
  • Effective communication skills across a variety of settings audiences and channels
  • Strong commitment to detail quality and accuracy with ability to handle and maintain confidential information
  • Excellent organizational and time management skills with ability to prioritize commitments and manage multiple deadlines
  • Ability to learn through experimentation and willingness to take on challenges of unfamiliar tasks or new assignments
  • Brings a continuous improvement mindset and looks for opportunities to optimize processes for effective workflows

Job Duties

  • Coordinate the talent acquisition process including managing job postings conducting phone screens scheduling interviews and representing Destination Madison as primary contact for applicant communication
  • Facilitate new hire onboarding process coordinating schedules preparing paperwork delivering orientation content and collaborating with internal departments
  • Serve as the primary administrator for the HRIS timekeeping system and maintain accurate employee data in compliance with legal and organizational requirements
  • Support payroll processing as backup to Accounting as needed
  • Assist with benefits administration including employee enrollment changes and communication with service providers
  • Help maintain a well-functioning office environment by leading communication with facility vendors ordering supplies coordinating org-wide activities assisting with meeting setup and providing support to visitors
  • Support various employee culture initiatives such as staff recognition internal committees and employee event coordination
  • Complete other duties and projects as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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