Housing Specialist - Hotline, Council for the Homeless

Vancouver, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $26.24 - $31.49

Benefits

100% employer-paid medical insurance

Dental Insurance

Vision Insurance

Life insurance

Short-term and long-term disability insurance

5.58% paid into WA PERS by employer

12 company paid holidays

Generous Paid Time Off

separate sick time accrual

Job Description

The Council for the Homeless (CFTH) is a dedicated nonprofit organization focused on addressing homelessness and providing housing solutions in the community. Operating the Housing Solutions Center, CFTH serves as the community’s one-stop access point for over 40 housing assistance programs. These programs include emergency shelter, homelessness prevention, and specialized assistance for specific populations such as families or unaccompanied youth. CFTH is committed to supporting vulnerable individuals and families by offering compassionate services, resources, and intervention strategies to help stabilize their living situations and work towards permanent housing solutions.

The Housing Specialist - Hotline role at CFTH is a v... Show More

Job Requirements

At least two years professional experience working directly with people who are low-income and/or homeless or equivalent
Strong customer service and interpersonal skills
Strong cultural awareness and humility
Proficient with Google Drive and Microsoft Office Suite, with strong computer skills
Ability to multi-task and handle a high volume of client phone calls while inputting information into a computer database
Ability to accept feedback as an opportunity to improve and excel
Experience with de-escalation and crisis intervention on the phone or in-person
Willing to remain flexible and open to change
Ability to remain empathetic, kind, and nonjudgmental regardless of the situation

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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