Houseperson - Hilton Orlando

Hilton is a globally renowned hospitality company known for its exceptional service and widespread presence with various world-class hotels across the globe. Established with a vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests worldwide, making it a leading force in the hotel industry. The company prides itself on creating extraordinary experiences for guests, ensuring that every stay is memorable, comfortable, and welcoming. Hilton's commitment extends beyond guest satisfaction to building an award-winning workplace culture recognized by Great Place to Work and Fortune on the World’s Best Workplaces list. This recognition underlines Hilton's dedication to its team members, fostering an environment of growth, respect, and opportunity within one of the most respected hospitality brands in the world. Hilton's broad suite of brands across the hospitality spectrum ensures it meets and exceeds the expectations of diverse travelers and guests globally.

Joining Hilton as a Houseperson means becoming an integral part of the hotel operations team, not only ensuring that the cleanliness of public areas and guest spaces meets Hilton's high standards but also actively contributing to the warmth and comfort that defines the guest experience. The Houseperson is responsible for maintaining cleanliness in key public areas such as restrooms, hallways, stairwells, elevators, offices, and event spaces, performing daily cleaning duties including dusting, polishing furniture, vacuuming, mopping floors, washing windows, and emptying trash. Beyond maintaining cleanliness, the Houseperson warmly greets guests, delivers requested items, and assists housekeeping staff with room cleanings when necessary. This role also involves managing supply rooms to keep housekeeping operations running smoothly and efficiently, as well as handling periodic deep cleaning projects like flipping mattresses, moving furniture, and waxing floors. Additionally, the Houseperson supports property maintenance by promptly identifying and reporting any repair or maintenance needs, helping to uphold the pristine condition of the hotel.

Hilton places great importance on core values such as hospitality, integrity, leadership, teamwork, ownership, accountability, and immediacy in response, which are vital for success within the organization and are qualities expected of every team member including those in the Houseperson role. The company supports its employees with comprehensive benefits designed to enhance wellbeing and provide support for life’s important moments. Hilton offers impressive travel perks allowing employees to enjoy discounted stays at Hilton properties, a stock purchase program to invest in the company’s future, paid parental leave, caregiving concierge services, crisis support, mental health resources including counseling, generous paid time off, and extensive health and welfare benefits. Retirement plans are also available to secure employees’ financial futures.

In summary, joining Hilton as a Houseperson means more than just a cleaning role; it is an opportunity to be part of a globally recognized hospitality leader that values its team members and continuously invests in their personal and professional growth. It offers a fulfilling career path within a supportive and award-winning workplace culture that celebrates teamwork, leadership, and exceptional service delivery, all while delivering a memorable experience to guests across the world.