Houseperson

Concord Hospitality is a renowned hospitality management company known for operating hotels that emphasize quality, integrity, community, and providing exceptional service to their guests. With a strong presence across North America, Concord Hospitality focuses on creating an "Associate First" culture that supports personal and professional development for all employees, ranging from interns to executive leaders. The company is dedicated to fostering diversity and inclusion in the workplace, maintaining work-life balance, and upholding the highest standards in quality accommodations and customer service. Concord Hospitality boasts a comprehensive approach to associate wellbeing through competitive wages, comprehensive benefits, and career growth opportunities. They are committed to making their hotels a great place to work for all, ensuring an environment built on five cornerstones: quality, integrity, community, profitability, and fun. The company is also an Equal Opportunity Employer, encouraging diverse applicants and abiding by federal employment laws to support fair hiring practices.

We are currently seeking to hire a dedicated Houseperson to join our Housekeeping Department at Concord Hospitality. The role of the Houseperson is vital to maintaining the cleanliness, appearance, and operational flow of public and service areas throughout the hotel. This position involves maintaining the highest standards of hygiene and guest satisfaction by ensuring all public spaces, including lobbies, hallways, elevators, meeting rooms, and restrooms, are clean, well-stocked, and welcoming.

As a Houseperson, you will support the housekeeping team by delivering linens, towels, guest supplies, and cleaning materials to various parts of the hotel. This position requires the removal of trash and soiled linens promptly, responding to guest requests swiftly with friendly and professional service, and preparing meeting rooms and public spaces before and after events. Attention to detail is critical, as you will monitor and report maintenance issues, safety concerns, and items found in lost and found to management. Operating cleaning equipment safely and effectively is also a key responsibility.

An essential part of this job will be to assist with maintaining housekeeping supply inventories and organizing storage areas to ensure efficiency. You will also be expected to contribute to special cleaning projects and property upkeep as assigned by management. The Houseperson will work closely with the housekeeping, front desk, and maintenance teams to guarantee an exceptional overall guest experience. This role demands physical stamina such as the ability to lift up to 50 pounds, long periods of standing and walking, and flexible availability, including work during weekends, holidays, and late nights—specifically until 1am on Thursdays, Fridays, and Saturdays.

This position offers competitive wages and full-time associates are eligible to participate in an extensive benefits package that includes medical, dental, and vision plans, life insurance, short-term and long-term disability options, 401K retirement plans, tuition assistance, discounted room rates at the company’s managed hotels, and opportunities for training, development, and career advancement. Concord Hospitality values diversity, equity, and inclusion, aiming to provide a great workplace experience for all team members, offering a supportive, respectful, and fun work environment where associates are recognized for their hard work and commitment. If you are passionate about contributing to a team that prioritizes guest satisfaction and strives to maintain world-class standards, this Houseperson position at Concord Hospitality could be the perfect fit for you.