Job Overview

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Compensation

Hourly
Range $12.75 - $15.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs

Job Description

Innisfree Hotels is a renowned hospitality company known for its inclusive workplace culture where employees are valued and their voices are heard. With a strong commitment to fostering a culture of care, Innisfree Hotels prioritizes creating an environment where team members feel supported and empowered to succeed. The company operates several hotel properties and strives to maintain high standards of service and guest satisfaction across all locations. In particular, the Hampton Inn & Suites Vilano Beach, one of Innisfree's distinguished properties, exemplifies the company ethos by providing exceptional guest experiences in a welcoming and friendly environment.

The position of Houseperson at the Hampton Inn & Suites Vilano Beach is a vital role within the hospitality team, focusing on maintaining cleanliness and order to ensure guest areas are sanitary and appealing. This role involves the upkeep of guest corridors, housekeeping closets, service elevator landings, and other designated areas, ensuring that these spaces constantly meet the high standards expected by both guests and the company. Additionally, the Houseperson is responsible for managing the transfer and delivery of linens as well as other essential items to guest rooms, which supports the housekeeping team in maintaining smooth and efficient operations.

This role requires excellent communication skills and a friendly, service-oriented attitude as Housepersons frequently interact with guests and staff. The ability to handle multiple tasks efficiently, pay close attention to detail, and work independently with minimal supervision is essential for success. Housepersons must also demonstrate flexibility with schedules and be willing to adapt to the varying needs of the property. A key aspect of the job is anticipating guest and team needs, showing initiative, and helping to resolve any conflicts or issues in a calm and professional manner. Moreover, the role often includes assisting with housekeeping requests, handling lost and found items per company guidelines, reporting maintenance needs, and ensuring safety procedures are followed.

Innisfree Hotels values team players who embrace the company culture and are dedicated to personal and professional growth. The company offers a dynamic and fast-paced work environment with opportunities for advancement, making it an excellent choice for individuals who thrive on challenges and want to be part of an expanding hospitality brand. The Houseperson position at Hampton Inn & Suites Vilano Beach is a great opportunity to contribute to a reputable hotel while developing valuable industry experience in a supportive and caring setting.

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of housekeeping experience preferred
  • Ability to interpret written, oral, or scheduled instructions
  • Ability to communicate effectively in English
  • Ability to perform basic math calculations
  • Strong attention to detail
  • Ability to multi-task
  • Team player
  • Ability to work independently
  • Valid driver’s license and clean driving record as applicable

Job Qualifications

  • High school diploma or equivalent
  • Minimum 1 year of housekeeping experience in the hospitality industry preferred
  • Ability to interpret instructions when provided in written, oral, or scheduled form
  • Ability to read, write, and speak effectively in English
  • Ability to perform basic mathematical calculations
  • Strong attention to detail
  • Ability to multi-task
  • Must be a team player
  • Ability to work independently with minimal supervision
  • Must have valid driver’s license and clean driving record as applicable

Job Duties

  • Approach all interactions with guests and employees in a friendly and service-oriented manner
  • Promote a positive and caring work environment by addressing and resolving conflicts calmly
  • Maintain regular attendance as required by scheduling
  • Maintain high standards of personal appearance and grooming
  • Walk assigned floors at the beginning and end of shift removing trash and noting areas needing cleaning
  • Assist with housekeeping calls and requests ensuring completion with follow-up
  • Assist with keeping linens and supplies stocked and maintained
  • Be familiar with proper guest room cleaning procedures to assist with cleaning when needed
  • Handle lost and found items according to company standards
  • Report repair needs to the proper department promptly
  • Show initiative by anticipating needs of guests and team members
  • Follow all company policies and procedures
  • Maintain a clean and safe work environment and report safety issues immediately
  • Operate and drive shuttle as applicable
  • Perform other duties as assigned by management

Job Criteria

Experience

No experience required


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