Houseperson

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator, with a strong presence across major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu. The organization is also rapidly expanding its footprint in international regions including Europe, Latin America, and the Caribbean. Highgate’s extensive portfolio includes global properties with a combined asset value exceeding 20 billion dollars and generates more than 5 billion dollars in cumulative revenues annually. The company's expertise spans all stages of the hospitality property lifecycle, from planning and development through recapitalization or disposition. This comprehensive approach, coupled with bespoke hotel brand development and advanced proprietary revenue management tools, enables Highgate to respond effectively to changing market dynamics and optimize asset performance.

Highgate’s executive leadership comprises some of the most experienced hotel management professionals, making it a trusted partner for top ownership groups and major hotel brands alike. Headquartered across multiple key cities including London, New York, Dallas, and Seattle, Highgate leverages a depth of industry knowledge and creativity to maintain its leadership position in the hospitality sector. The company culture emphasizes innovation, operational excellence, and a commitment to delivering exceptional guest experiences.

This role is based at the Courtyard Dayton located at 7087 Miller Lane, Dayton, OH 45414, and it is an hourly position. The House Attendant will play a key role in upholding the property's standards of cleanliness and maintenance, ensuring guest satisfaction through meticulous attention to detail and prompt service delivery. This position involves the upkeep of all assigned areas and equipment, as well as the delivery of specific items to guest rooms, such as express checkout materials and newspapers, tailored to the property’s needs.

Responsibilities include a variety of cleaning tasks such as mopping tile floors and shampooing carpets and furniture in public areas to hotel quality standards. The House Attendant will assist guests by handling luggage requests in a friendly, efficient, and courteous manner, and manage items in the "Lost and Found" area according to hotel protocols. Additional duties include cleaning guest rooms as needed, maintaining knowledge of hotel emergency procedures, and ensuring that all hotel equipment is kept in proper working order and stored appropriately. Special projects may also be assigned by the Housekeeping Manager to support the team's overall functionality.

Overall, this role is vital to ensuring that guests enjoy a clean, safe, and welcoming environment throughout their stay. The ideal candidate is physically capable of performing the demanding tasks associated with the role, communicates effectively with guests and team members, and upholds Highgate’s high standards of service excellence. The House Attendant contributes significantly to the positive guest experience that is central to the company’s reputation and ongoing success in the competitive hospitality industry.