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Job Overview
Employment Type
Temporary
Full-time
Compensation
Salary
Exact $100,000.00
Work Schedule
Standard Hours
Job Description
Hyatt is a globally recognized hospitality company renowned for its commitment to delivering exceptional guest experiences and fostering a culture of care, attentiveness, and efficient service. With a portfolio of luxury hotels, resorts, and residences worldwide, Hyatt has built its reputation on maintaining the highest standards of hospitality, outstanding service, and innovative guest offerings. The company prioritizes the satisfaction and wellbeing of both guests and associates, ensuring that every interaction is meaningful and every visit memorable. Hyatt's diverse team of dedicated associates is focused on creating welcoming environments where exceptional service is the foundation of every guest experience.
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Job Requirements
- Minimum 4 years of progressive hotel rooms management experience
- Prior experience with Hyatt hotels preferred
- Previous hotel pre-opening experience is a plus
- Strong leadership and motivational skills
- Excellent communication skills in English
- Proficiency in Microsoft Word and Excel
- High energy level and entrepreneurial spirit
- Ability to effectively manage and mentor multicultural and multilingual teams
- Solid knowledge of housekeeping and laundry operations
- Experience with budgeting and labor cost management
- Strong organizational and administrative capabilities
- Familiarity with OSHA and ADA policies
- Ability to handle special guest service needs including VIP and foreign dignitaries
Job Qualifications
- Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
- 4 years or more of progressive hotel rooms management experience typically with Hyatt
- Previous hotel pre-opening experience preferred
- Service oriented style with professional presentation skills
- Hotel or hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
Job Duties
- Responsible for short and long term planning and the management of the hotel's housekeeping operations
- Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
- Solid understanding of housekeeping and laundry supplies and pars
- Teach employees importance of, and how to greet guests and courteously solve guest requests
- See that inspection program is consistently maintained
- Assure all safety and security policies and procedures are followed
- Work closely with all other departments
- Inspect some rooms daily
- Experience purchasing linens and housekeeping supplies
- Current on latest housekeeping and laundry technology
- Work closely with vendors to assure proper pricing, delivery, and maintenance
- Experience teaching, supervising, and mentoring multilingual and multicultural staff
- Ensure OSHA and ADA policies are adhered to
- Experience with turndown service, special needs of VIP guests, foreign dignitaries, etc. helpful
- Insures proper staffing levels for customer service goals
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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