Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $25.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
employee recognition programs
Job Description
Hyatt Vacation Ownership is a renowned company operating within the hospitality sector, specializing in providing exceptional vacation ownership experiences. As part of the prestigious Hyatt brand, it focuses on delivering personalized and high-quality services to vacation owners and guests across its properties. With a commitment to excellence, diversity, and inclusion, Hyatt Vacation Ownership continually strives to maintain superior standards in customer service and facility management. The company is an equal opportunity employer dedicated to fostering a diverse workforce and creating an inclusive workplace environment. Hyatt Vacation Ownership offers competitive compensation, including an hourly rate of $25.50 for this role, emphasizing the importance of quality, professionalism, and teamwork in its operations.
The Housekeeping Supervisor position at Hyatt Vacation Ownership plays a vital role in ensuring the satisfaction of owners and guests by overseeing the housekeeping staff and maintaining impeccable cleanliness and quality throughout villas, rooms, public areas, and pools. This role involves inspecting cleaned areas to ensure adherence to the company’s stringent quality standards, generating and reviewing occupancy reports, and prioritizing cleaning schedules based on room status and guest needs. The supervisor acts as a crucial link between housekeeping and other departments like Engineering, Front Office, and Laundry to streamline operations and resolve discrepancies efficiently. Beyond supervisory duties, the role includes assisting in hiring, training, scheduling, evaluating, and motivating employees, fostering a cooperative and motivated team environment. Communication is essential, as the supervisor must document and address any issues, update change sheets, and ensure smooth handoffs between shifts. The role demands a blend of leadership, customer service excellence, and operational coordination, making it ideal for candidates passionate about hospitality and team management. This position requires flexibility to work varying schedules, including nights, weekends, and holidays, reflecting the round-the-clock nature of hospitality services. By joining Hyatt Vacation Ownership, employees become part of a global hospitality leader dedicated to superior service and employee growth.
The Housekeeping Supervisor position at Hyatt Vacation Ownership plays a vital role in ensuring the satisfaction of owners and guests by overseeing the housekeeping staff and maintaining impeccable cleanliness and quality throughout villas, rooms, public areas, and pools. This role involves inspecting cleaned areas to ensure adherence to the company’s stringent quality standards, generating and reviewing occupancy reports, and prioritizing cleaning schedules based on room status and guest needs. The supervisor acts as a crucial link between housekeeping and other departments like Engineering, Front Office, and Laundry to streamline operations and resolve discrepancies efficiently. Beyond supervisory duties, the role includes assisting in hiring, training, scheduling, evaluating, and motivating employees, fostering a cooperative and motivated team environment. Communication is essential, as the supervisor must document and address any issues, update change sheets, and ensure smooth handoffs between shifts. The role demands a blend of leadership, customer service excellence, and operational coordination, making it ideal for candidates passionate about hospitality and team management. This position requires flexibility to work varying schedules, including nights, weekends, and holidays, reflecting the round-the-clock nature of hospitality services. By joining Hyatt Vacation Ownership, employees become part of a global hospitality leader dedicated to superior service and employee growth.
Job Requirements
- High school diploma or equivalent
- prior housekeeping experience preferred
- strong communication skills
- leadership abilities
- ability to work a flexible schedule including evenings, weekends, and holidays
- ability to perform physical tasks such as lifting objects up to 25 pounds
- commitment to company policies and standards
Job Qualifications
- High school diploma or equivalent
- experience in housekeeping supervision preferred
- strong leadership and communication skills
- ability to work flexible schedules including evenings, weekends, and holidays
- attention to detail and commitment to quality standards
- customer service orientation with a professional and pleasant personality
- ability to lift, carry, push, pull, and place objects weighing up to 25 pounds
Job Duties
- Supervise housekeeping staff to ensure excellent owner and guest satisfaction
- inspect owner and guest villas, rooms, public areas, and pools after cleaning to ensure quality standards
- run occupied villa and room reports, verify status and determine discrepant rooms
- prioritize villa and room cleaning and update status of departing owner and guest rooms
- assist housekeeping management in supervising daily activities
- act as a liaison to coordinate efforts among Housekeeping, Engineering, Front Office, and Laundry
- document and resolve issues with discrepant rooms with the Front Desk
- prepare, distribute, and communicate changes in assignment sheets and work boards
- communicate issues to next shift
- assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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