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HOUSEKEEPING SUPERVISOR

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $27.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical insurance
Dental Insurance
Vision Insurance
life insurance/AD&D
Disability insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)

Job Description

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and is recognized as a Keystone member of the International WELL Building Institute (IWBI). Rooted deeply in hospitality, ESFM elevates the workplace experience by providing a single source of innovative facility management solutions designed to ensure a safe, healthy, and sustainable environment. ESFM serves a diverse portfolio of clients across multiple sectors including Life Science, Technology, Oil & Gas, and Manufacturing. Their commitment to self-performance is evident, as they execute 80 percent of all IFM solutions in-house, resulting in a consistent hospitality experience for clients and boosting... Show More

Job Requirements

  • At least 2 years of supervisory or lead experience overseeing staff in GMP or controlled environments
  • Ability to work full time during 2:00 pm to 10:30 pm shift with flexibility
  • Strong organizational and leadership capabilities
  • Must ensure compliance with company standards and government regulations
  • Must be able to handle multiple tasks and prioritize effectively
  • Reliable communication skills
  • Ability to perform physical tasks associated with housekeeping supervision
  • Must maintain security, including key management
  • Willingness to participate in training and development
  • Must comply with drug-free workplace policy
  • Able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • At least 2 years of supervisory or lead experience overseeing staff in GMP or controlled environments
  • Proven leadership skills in managing teams in a facility management or housekeeping environment
  • Strong knowledge of sanitation standards, safety protocols and regulatory compliance
  • Effective communication and interpersonal skills
  • Ability to prioritize tasks, manage workflow and maintain accurate records
  • Experience in inventory management and ordering supplies
  • Proficient in using environmental services equipment and chemicals safely
  • Capable of training and onboarding new employees
  • Detail-oriented with a commitment to quality and customer satisfaction

Job Duties

  • Directs and participates in the overall sanitation and safety of the facility and associates in accordance with company standards and government regulations
  • Determines cleaning assignments and establishes priorities
  • adjusts assignments based on changes in room occupancy or emergency clean-up requests
  • maintains accurate record of assignments
  • Ensures security of keys
  • Responds to customer needs and requests
  • resolves customer concerns
  • Follows work procedures and expedites workflow to ensure timely, efficient service
  • communicates room completion and availability
  • Inspects rooms, common areas and stock rooms, and approves staff work performance
  • performs or delegates appropriate corrective action
  • Reports unsafe conditions and maintenance service needs, including painting, repairs, and furniture replacement and upkeep
  • Oversees the productivity and breaks of associates
  • communicates performance issues to management
  • Participates in the onboarding and training of associates
  • conducts daily pre-service meetings
  • Demonstrates safe and correct use of environmental services equipment and chemicals
  • Completes inventory of materials, supplies and linens
  • manages usage and orders to in alignment with budget
  • Opens and closes the department
  • maintains security for department property, supplies and operating funds
  • Communicates on the telephone, over radio, in person and in writing with clients, customers or residents, personnel from other departments and coworkers
  • Performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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