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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
Flexible spending account
Employee stock purchase plan
Disability insurance
401(k) matching
Paid jury duty
Vision Insurance
Job Description
Hyatt Hotels Corporation is an internationally renowned hospitality company dedicated to providing exceptional guest experiences across its global portfolio of luxury hotels and resorts. Recognized for its commitment to quality service, Hyatt blends premier accommodations with outstanding amenities and engaging cultural experiences. The company fosters a welcoming environment for guests and colleagues alike, emphasizing inclusivity, respect, and professional growth. Hyatt’s commitment to sustainability and community involvement further distinguishes it as a leader in the hospitality industry.
The Housekeeping Supervisor position at Hyatt represents a critical leadership role within the hotel’s housekeeping department. This role involves supporting and assisting the housekeepi... Show More
The Housekeeping Supervisor position at Hyatt represents a critical leadership role within the hotel’s housekeeping department. This role involves supporting and assisting the housekeepi... Show More
Job Requirements
- Must be eligible to work in the United States
- Must be able to read and speak English
- Must possess a strong attention to detail and inherent eye for cleanliness and organization
- Must be able to accurately follow instructions, both verbally and written
- Must possess excellent communication skills
- Must be professional in appearance and demeanor
- Must be able to work under pressure
- Must be able to work in a fast-paced environment
- Must have excellent listening skills
- Must always ensure a teamwork environment
- Must have basic knowledge of chemicals and their uses
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must have the ability to deal effectively and interact well with the guests and colleagues
- Must have the ability to resolve problems and conflicts in a diplomatic and tactful manner
- Must have a passion for creating an exceptional experience for all guests
- Requires advanced knowledge and understanding of hotSOS and Opera
- Must possess a working knowledge of Microsoft Office
Job Qualifications
- Prior hospitality experience preferred
- Office administrator or office management experience preferred
- One year of customer service experience required
- Ability to understand and converse in English
- Ability to create and use Excel spreadsheets
- Ability to create and use Microsoft Word documents
Job Duties
- Prepares daily work boards and work assignments for housekeepers and supervisors using HotSOS and Opera
- Dispatches items and requests to housekeepers, supervisors, inspectors and housepersons
- Handles any applicable guest, front desk or housekeeping request as needed
- Keeps accurate and legible records of all services and requests
- Ability to carry out any special projects requested by housekeeping management
- Responsible for managing supplies inventories
- Maintains constant awareness of safety issues such as broken glass, frayed electrical cords, leaks, broken locks and suspicious persons
- Adjusts room status codes relative to engineering updates
- Communicates with appropriate departments regarding rooms in engineering status
- Acts with responsibility towards all company property, supplies and equipment
- Maintains effective organization, layout, cleanliness, security, upkeep of housekeeping office
- Provides accurate key control and effective security for all keys
- Helps maintain a clean and safe working environment in the housekeeping department
- Follows through on lost and found procedures
- Absolute respect for guest property should always be exercised
- Ability to communicate in a multi layered fashion cross departmentally via email, radio, phone, or in person
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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