
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.92
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Tips
Job Description
The Molly Pitcher Inn is a distinguished luxury hotel located overlooking the scenic Navesink River in Red Bank, Central New Jersey. Established in 1928, this historic national landmark exudes the timeless charm and elegance reminiscent of the grandest inns around the world. Known for blending a sophisticated 19th-century ambiance with modern amenities, the Molly Pitcher Inn stands as one of the most beautiful and refined waterfront hotels in the region. Guests here enjoy not only exquisite accommodations but also a wide variety of services such as wireless internet, room service, turndown service, valet, laundry services, and an inviting selection of in-room conveniences including safes, cable television, and wake-up calls. The property also features premium dining options like the Navesink Dining Room and the International Bar, alongside excellent recreational facilities like a pool, fitness center, and a marina with overnight slips, perfect for guests arriving by boat.
The role of Room Attendant at the Molly Pitcher Inn is ideal for a hospitality professional who embodies an approachable, friendly, and polished demeanor, paired with a genuine guest-focused mindset. This position plays a vital role in maintaining the hotel’s high standards of cleanliness and overall guest satisfaction. Starting at $15.92 per hour plus tips, the final rate is commensurate with experience and qualifications. The Room Attendant is responsible for cleaning and preparing guest rooms by thoroughly following prescribed procedures for cleanliness and safety to ensure a memorable stay experience. This is a key function within the Housekeeping team and contributes directly to maximizing revenue by upholding the hotel’s reputation for excellence.
The Room Attendant must have a warm, welcoming personality that actively engages guests, providing exceptional service and performing service recovery as needed to ensure guest satisfaction. Duties include routine troubleshooting of in-room issues, accommodating special guest requests, and maintaining the cleanliness and order of guest rooms and bathrooms. This includes typical tasks such as trash removal, linen changing, bed making, dusting, sweeping, and properly stocking the housekeeping cart following safety and security regulations. The role demands strong communication skills to coordinate with housekeeping leadership and other departments, ensuring guest requests and complaints are addressed promptly and handled with professionalism and care.
Ideal candidates are expected to exhibit excellent multitasking abilities in a fast-paced environment, possess independent problem-solving skills, and demonstrate a strong sense of urgency. Being bilingual, especially having proficiency in Spanish, is considered an advantage. Physical requirements include the ability to stand and walk for extended periods, lift and carry objects weighing up to 50 pounds, and perform various physical tasks necessary to maintain guest rooms and respond to emergencies. The Molly Pitcher Inn fosters an inclusive and equal-opportunity workplace, welcoming applicants of all backgrounds. This role offers the chance to be a part of a prestigious hotel that values attention to detail, high standards of cleanliness, and outstanding guest service.
The role of Room Attendant at the Molly Pitcher Inn is ideal for a hospitality professional who embodies an approachable, friendly, and polished demeanor, paired with a genuine guest-focused mindset. This position plays a vital role in maintaining the hotel’s high standards of cleanliness and overall guest satisfaction. Starting at $15.92 per hour plus tips, the final rate is commensurate with experience and qualifications. The Room Attendant is responsible for cleaning and preparing guest rooms by thoroughly following prescribed procedures for cleanliness and safety to ensure a memorable stay experience. This is a key function within the Housekeeping team and contributes directly to maximizing revenue by upholding the hotel’s reputation for excellence.
The Room Attendant must have a warm, welcoming personality that actively engages guests, providing exceptional service and performing service recovery as needed to ensure guest satisfaction. Duties include routine troubleshooting of in-room issues, accommodating special guest requests, and maintaining the cleanliness and order of guest rooms and bathrooms. This includes typical tasks such as trash removal, linen changing, bed making, dusting, sweeping, and properly stocking the housekeeping cart following safety and security regulations. The role demands strong communication skills to coordinate with housekeeping leadership and other departments, ensuring guest requests and complaints are addressed promptly and handled with professionalism and care.
Ideal candidates are expected to exhibit excellent multitasking abilities in a fast-paced environment, possess independent problem-solving skills, and demonstrate a strong sense of urgency. Being bilingual, especially having proficiency in Spanish, is considered an advantage. Physical requirements include the ability to stand and walk for extended periods, lift and carry objects weighing up to 50 pounds, and perform various physical tasks necessary to maintain guest rooms and respond to emergencies. The Molly Pitcher Inn fosters an inclusive and equal-opportunity workplace, welcoming applicants of all backgrounds. This role offers the chance to be a part of a prestigious hotel that values attention to detail, high standards of cleanliness, and outstanding guest service.
Job Requirements
- Previous hotel experience preferred
- Housekeeping or janitorial experience a plus
- Must have great people skills and spirit to serve
- Ability to multitask in fast paced environment
- Have independent problem-solving skills and sense of urgency
- Ability to effectively and efficiently handle guest request and complaints
- Ability to remain calm during emotionally charged situations
- Must be willing and able to work flexible hours including weekends and holidays
- Proficient in English (verbal and written)
- Spanish speaking a plus
- Meticulous eye for detail and cleanliness
- Physical ability to stand and walk for extended periods
- Ability to lift and carry up to 50 pounds
- Ability to perform physical tasks like bending, kneeling, climbing stairs, reaching overhead
- Ability to respond to auditory and visual cues
Job Qualifications
- Previous hotel experience preferred, housekeeping or janitorial experience a plus
- Must have great people skills and spirit to serve
- Ability to multitask in fast paced environment
- Have independent problem-solving skills and sense of urgency
- Ability to effectively and efficiently handle guest request and complaints
- Ability to remain calm during emotionally charged situations
- Must be willing and able to work flexible hours including weekends and holidays
- Proficient in English (verbal & written)
- Spanish speaking a plus
- Meticulous eye for detail and cleanliness
Job Duties
- Have a warm and welcoming personality that can engage with guest and genuinely provide exceptional guest service and perform service recovery when needed
- Perform routine troubleshooting for in-room issues and accommodate guest request
- Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations
- Picking up trash
- Changing linen and making the bed
- Cleaning entire bathroom
- Sweeping and dusting guest room
- Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations
- Receive assigned section, keys, supplies and any priority room requests from the Housekeeping leadership
- Turn in keys and unused supplies at end of shift
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
- Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room
- Adhere to Company uniform and attendance policies
- Adhere to Company code of conduct
- Other duties may be assigned
Job Criteria
Experience
No experience required
Job Location
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