Housekeeping Room Attendant

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $24.60
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Uniform allowance

Job Description

The Ritz-Carlton, located at 10 Avenue Of The Arts, Philadelphia, Pennsylvania, is a renowned luxury hotel known for exceptional guest experiences and impeccable service standards. As part of the Marriott International portfolio, The Ritz-Carlton sets a global benchmark for luxury hospitality by offering guests world-class accommodations paired with attentive and personalized service. With over 100 award-winning hotels worldwide, The Ritz-Carlton continually strives to provide memorable stays by blending rich traditions, exemplary craftsmanship, and innovative service. The company fosters an inclusive environment, embracing diversity among its associates, and promotes equal opportunity employment. The Ritz-Carlton team members are empowered to contribute actively to creating unique, high-quality experiences that reflect the brand's commitment to excellence and hospitality.

The Housekeeping Expert at The Ritz-Carlton is a key role within the hotel's operational team, responsible for maintaining the cleanliness and aesthetic appearance of the entire hotel. This full-time, non-management position is critical in ensuring each guest encounters a spotless and comfortable environment throughout their stay. The pay range for this role is $24.60 per hour. The role goes beyond cleaning rooms and making beds; it involves crafting a unique and memorable guest experience by tending to guest requests, replenishing cleaning carts, and maintaining both guest rooms and public spaces. Housekeeping Experts are empowered to take initiative as they move around the hotel and address what needs to be done promptly and efficiently.

Success in this role requires adherence to company policies and procedures, upholding confidentiality, and meeting quality standards consistently. Associates should present a professional appearance and communication style appropriate for a luxury hotel environment. The physical demands of this position include standing, sitting, and walking for extended periods and handling objects weighing up to 50 pounds without assistance. Housekeeping Experts must perform their duties with precision and care to ensure guest satisfaction and smooth hotel operations. Furthermore, the role encourages ongoing learning and application of The Ritz-Carlton's "Gold Standards," which guide the culture, service, and operational tactics of the hotel. This adherence ensures every interaction and task contributes positively to The Ritz-Carlton's reputation for luxury and service excellence.

By joining The Ritz-Carlton, associates become part of a globally respected team known for creativity, kindness, and compassion in the hospitality industry. The hotel pledges to support employees' growth and offers a fulfilling career path where their work and teamwork are sources of pride. As a member of this team, you will be immersed in a vibrant, diverse culture, where your contributions directly impact the guest experience and hotel success. This role is the perfect opportunity for hospitality professionals who are passionate about delivering exceptional cleaning standards and guest service in an upscale hotel setting while growing within a respected and rewarding international brand.

Job Requirements

  • high school diploma or equivalent
  • prior housekeeping or cleaning experience preferred
  • ability to perform physical tasks such as lifting up to 50 pounds
  • availability to work full time
  • adherence to company policies and standards
  • professional appearance and communication
  • ability to maintain confidentiality

Job Qualifications

  • experience in housekeeping or cleaning roles preferred
  • ability to stand, walk, and perform physical tasks for extended periods
  • strong attention to detail and quality
  • good communication skills
  • ability to work independently and as part of a team
  • understanding of health and safety practices
  • commitment to providing exceptional guest service

Job Duties

  • maintain cleanliness and appearance of guest rooms and public areas
  • respond to guest requests promptly and courteously
  • replenish cleaning carts and supplies efficiently
  • ensure compliance with health and safety regulations
  • perform physical tasks including lifting and moving items up to 50 pounds
  • follow company procedures and maintain confidentiality
  • uphold professional appearance and communication standards

Job Criteria

Experience

No experience required


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