
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.50
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Employee stock purchase plan
Tuition Reimbursement
discounts
Complimentary Meals
Job Description
Hyatt is a globally renowned hospitality company committed to creating an inclusive and supportive environment for both its guests and employees. As a leading hotel brand, Hyatt emphasizes caring for its people, fostering their growth, and ensuring they thrive in their personal and professional lives. The company’s core value of empathy goes beyond words—it's embedded in daily practices and interactions, ensuring a welcoming atmosphere for all. Hyatt offers diverse opportunities and robust support, including health benefits, comprehensive training, and work-life balance perks. The company is known for its dedication to service excellence and innovation in the hospitality industry, making it a top destination for professionals seeking meaningful careers in hotel management and guest services.
The role offered is for a Room Attendant, a pivotal position within Hyatt’s guest services team. This full-time role is essential for maintaining cleanliness and sanitation in guest rooms, contributing directly to guests’ overall satisfaction and the hotel’s reputation. The position offers an hourly rate of $20.50, with eligibility for overtime, shift differentials, premium pay, tips, and other incentives. The Room Attendant will be responsible for a variety of tasks that ensure each guest room meets Hyatt’s high standards of cleanliness and comfort. Work hours typically span up to 40 hours per week, with a requirement for flexibility to work on weekends and holidays.
In this role, the Room Attendant plays a vital role in shaping memorable guest experiences by ensuring rooms are pristine, well-stocked, and inviting upon each guest’s arrival. Duties include changing linens, replenishing amenities, vacuuming and dusting, emptying trash, and maintaining public areas. The position also involves reporting maintenance needs and ensuring guest confidentiality and security within rooms. Success in this role requires attention to detail, physical stamina, and a commitment to delivering exceptional service in a fast-paced environment.
Hyatt fosters a culture where every colleague’s success is valued, offering numerous benefits such as medical, dental, and vision insurance after just 30 days; discounts on rooms, food, beverage, and wellness products; paid time off including parental leave; and retirement support like 401(k) matching. Additionally, the company promotes professional growth through tuition reimbursement and extensive training programs, alongside practical employee perks like complimentary meals.
Joining Hyatt as a Room Attendant means becoming part of a team that prioritizes care, inclusivity, and excellence. The company actively supports career advancement and encourages employees to deliver outstanding service while benefiting from a compassionate and collaborative work environment. This role is ideal for individuals who enjoy working independently or as part of a team, who take pride in their work ethic, and who are dedicated to enhancing guests’ experiences through attentive and meticulous room care.
The role offered is for a Room Attendant, a pivotal position within Hyatt’s guest services team. This full-time role is essential for maintaining cleanliness and sanitation in guest rooms, contributing directly to guests’ overall satisfaction and the hotel’s reputation. The position offers an hourly rate of $20.50, with eligibility for overtime, shift differentials, premium pay, tips, and other incentives. The Room Attendant will be responsible for a variety of tasks that ensure each guest room meets Hyatt’s high standards of cleanliness and comfort. Work hours typically span up to 40 hours per week, with a requirement for flexibility to work on weekends and holidays.
In this role, the Room Attendant plays a vital role in shaping memorable guest experiences by ensuring rooms are pristine, well-stocked, and inviting upon each guest’s arrival. Duties include changing linens, replenishing amenities, vacuuming and dusting, emptying trash, and maintaining public areas. The position also involves reporting maintenance needs and ensuring guest confidentiality and security within rooms. Success in this role requires attention to detail, physical stamina, and a commitment to delivering exceptional service in a fast-paced environment.
Hyatt fosters a culture where every colleague’s success is valued, offering numerous benefits such as medical, dental, and vision insurance after just 30 days; discounts on rooms, food, beverage, and wellness products; paid time off including parental leave; and retirement support like 401(k) matching. Additionally, the company promotes professional growth through tuition reimbursement and extensive training programs, alongside practical employee perks like complimentary meals.
Joining Hyatt as a Room Attendant means becoming part of a team that prioritizes care, inclusivity, and excellence. The company actively supports career advancement and encourages employees to deliver outstanding service while benefiting from a compassionate and collaborative work environment. This role is ideal for individuals who enjoy working independently or as part of a team, who take pride in their work ethic, and who are dedicated to enhancing guests’ experiences through attentive and meticulous room care.
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or cleaning preferred
- Ability to work flexible hours including weekends and holidays
- Physical ability to perform cleaning tasks including lifting up to 30 pounds
- Basic English communication skills
- Ability to stand for long periods of time
- Attention to detail and reliability
- Commitment to guest confidentiality and company safety policies
Job Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Previous cleaning/EVS experience is preferred
- Ability to learn about cleaning and sanitation products, techniques and methods, and cleaning sensitive materials
- Must be able effectively communicate and execute basic requests in English
- Ability to lift, pull, and push a moderate weight (about 30 lbs.)
- Physical stamina and mobility including ability to reach, pull, squat, kneel and bend
- Ability to stand for long periods of time
- Must be able to work a flexible schedule, typically 8am-4:30pm including weekends and holidays
Job Duties
- Greeting guests and responding to queries
- Changing bed linen and making beds
- Replacing used towels and other bathroom amenities, such as shampoo and soap
- Sweeping and mopping floors
- Vacuuming carpets
- Dusting and polishing furniture
- Emptying trash containers
- Restocking beverages and food items in the mini bar
- Cleaning public areas, such as corridors
- Reporting any technical issues and maintenance needs
- Updating status of guest rooms on assignment sheet
- Returning and restocking cleaning cart at shift end
- Check all appliances are in working order
- Remove room service items
- Ensure confidentiality and securing guest room
- Follow all company safety and security procedures
- Carry out any other reasonable duties and responsibilities as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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