Housekeeping Operations Supervisor

Marriott Vacations Worldwide is a globally recognized hospitality company known for its commitment to providing exceptional vacation experiences through its extensive portfolio of resort properties and vacation ownership options. As a leader in the timeshare and vacation ownership industry, Marriott Vacations Worldwide delivers quality, comfort, and outstanding guest service that exceeds expectations. The company prides itself on fostering a diverse and inclusive culture where employees are empowered to grow professionally while contributing to memorable guest experiences. Marriott Vacations Worldwide is dedicated to maintaining a safe, welcoming, and engaging environment for both guests and team members, which reinforces its reputation as an employer of choice in the hospitality sector.

The Housekeeping Supervisor role is a critical position within Marriott Vacations Worldwide, focused on ensuring owner and guest satisfaction by overseeing the housekeeping staff and maintaining high cleanliness standards across villas, rooms, public areas, and pools. This full-time position offers an hourly rate of $22.80 and requires availability to work flexible schedules including evenings, weekends, and holidays. The Housekeeping Supervisor supports daily operations by inspecting cleaned areas for quality assurance, managing room status reports, prioritizing cleaning tasks, and updating occupancy status to maintain smooth communication across departments.

In this role, the supervisor acts as a vital liaison coordinating the efforts between Housekeeping, Engineering, Front Office, and Laundry to resolve discrepancies quickly and efficiently. Responsibilities extend to assisting management with hiring, training, scheduling, evaluating, counseling, disciplining, and coaching staff to foster a motivated, professional team. The position demands a keen attention to customer service, ensuring that all interactions with owners and guests uphold Marriott’s high standards for hospitality. Additionally, the supervisor enforces company policies, safety regulations, and confidentiality protocols to protect both guests and company assets.

The role requires the candidate to stand, walk, or sit for extended periods, and the physical capability to move, lift, and carry objects up to 25 pounds. Strong communication skills and the ability to resolve conflicts and manage staff effectively are essential for success. By integrating operational oversight with leadership duties, the Housekeeping Supervisor contributes significantly to creating a clean, safe, and pleasant environment for all Marriott Vacations Worldwide guests, thereby enhancing overall guest satisfaction and loyalty. This position is ideal for individuals passionate about hospitality, team leadership, and operational excellence within a globally respected vacation ownership organization.