Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Training and Development
Job Description
Marriott International is a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and maintaining high operational standards. With a portfolio of distinguished brands, Marriott provides a diverse range of services that cater to travelers and guests from around the world. One of its prestigious brands, Renaissance Hotels, is distinguished by its unique approach to hospitality that encourages guests to immerse themselves in the local culture and discover the essence of the neighborhoods they visit. Renaissance Hotels fosters an environment that blends innovation, professionalism, and a spirit of adventure for both its guests and employees. The company values diversity and inclusion, promoting a workplace where associates' unique backgrounds and talents are appreciated and nurtured. Marriott International stands firm on its commitment to equal opportunity employment, ensuring that all candidates have access to career growth regardless of their personal attributes or backgrounds. This commitment extends to non-discrimination policies that protect employees and applicants alike from any form of bias based on disability, veteran status, or any other protected basis under applicable laws.
The Housekeeping Manager position at Renaissance Hotels located at 6677 Sea Harbor Dr, Orlando, Florida, is a full-time management role with an annual salary range of $60,000 to $75,000, inclusive of eligibility for bonuses. This role is not remote and requires hands-on leadership to oversee daily housekeeping operations, recreational health club maintenance, and potentially laundry services. The Housekeeping Manager is responsible for directing and collaborating with employees to ensure that guest rooms, public spaces, and employee areas are meticulously cleaned and maintained to the highest standards. The role involves conducting regular inspections, ensuring that all team members comply with cleanliness and operational protocols, and taking corrective actions when necessary to uphold quality. A key component of this position is managing the housekeeping budget effectively, understanding its impact on the overall financial goals of the property, and working to meet or exceed those objectives. Additionally, the Housekeeping Manager plays an integral role in employee satisfaction by providing training, fostering a positive work environment, and implementing progressive discipline procedures when needed. The position necessitates exceptional interpersonal skills to build collaborative relationships across teams, effectively communicate expectations, and motivate staff to deliver superior customer service. Emphasizing guest satisfaction is paramount in all aspects of this role, which includes addressing guest complaints, empowering the team to resolve issues efficiently, and continuously striving to improve service performance. The Housekeeping Manager is expected to lead by example in guest relations while supporting a culture of excellence that mirrors the brand's service values and commitment to discovery and adventure. This opportunity is ideal for proactive, detail-oriented professionals passionate about hospitality management and dedicated to maintaining operational excellence at one of the most respected hotel brands in the world.
The Housekeeping Manager position at Renaissance Hotels located at 6677 Sea Harbor Dr, Orlando, Florida, is a full-time management role with an annual salary range of $60,000 to $75,000, inclusive of eligibility for bonuses. This role is not remote and requires hands-on leadership to oversee daily housekeeping operations, recreational health club maintenance, and potentially laundry services. The Housekeeping Manager is responsible for directing and collaborating with employees to ensure that guest rooms, public spaces, and employee areas are meticulously cleaned and maintained to the highest standards. The role involves conducting regular inspections, ensuring that all team members comply with cleanliness and operational protocols, and taking corrective actions when necessary to uphold quality. A key component of this position is managing the housekeeping budget effectively, understanding its impact on the overall financial goals of the property, and working to meet or exceed those objectives. Additionally, the Housekeeping Manager plays an integral role in employee satisfaction by providing training, fostering a positive work environment, and implementing progressive discipline procedures when needed. The position necessitates exceptional interpersonal skills to build collaborative relationships across teams, effectively communicate expectations, and motivate staff to deliver superior customer service. Emphasizing guest satisfaction is paramount in all aspects of this role, which includes addressing guest complaints, empowering the team to resolve issues efficiently, and continuously striving to improve service performance. The Housekeeping Manager is expected to lead by example in guest relations while supporting a culture of excellence that mirrors the brand's service values and commitment to discovery and adventure. This opportunity is ideal for proactive, detail-oriented professionals passionate about hospitality management and dedicated to maintaining operational excellence at one of the most respected hotel brands in the world.
Job Requirements
- High school diploma or GED
- Two years experience in housekeeping or related professional area
- OR two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Strong leadership and management skills
- Excellent communication abilities
- Ability to conduct thorough inspections
- Understanding of budgeting and financial goals
- Experience in staff training and development
- Capability to manage employee relations and disciplinary processes
- Commitment to exceptional guest service
- Ability to handle guest complaints professionally
Job Qualifications
- High school diploma or GED
- Two years of experience in housekeeping or related professional area
- OR two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Experience in managing housekeeping operations
- Strong leadership and communication skills
- Ability to conduct inspections and enforce standards
- Knowledge of budgeting and financial management
- Proven ability to train and motivate staff
- Ability to handle guest complaints effectively
- Familiarity with employee relations and disciplinary procedures
Job Duties
- Verify guest room status is communicated to the Front Desk in a timely and efficient manner
- Inspect guestrooms daily
- Obtain lists of rooms to be cleaned immediately and prospective check-outs or discharges to prepare work assignments
- Inventory stock to verify adequate supplies
- Support and supervise an effective inspection program for all guestrooms and public space
- Manage operations to achieve or exceed budgeted financial goals
- Ensure employees have proper supplies, equipment, and uniforms
- Communicate areas needing attention to staff and verify understanding
- Supervise daily housekeeping shift operations and verify compliance with policies and procedures
- Participate in departmental meetings and communicate departmental goals
- Train new room attendants using available tools and provide follow-up training
- Establish and maintain open, collaborative relationships with employees
- Schedule employees according to business demands and track attendance
- Verify employees understand expectations and policies
- Administer property policies fairly and complete disciplinary procedures accordingly
- Supervise staffing levels to meet service and operational needs
- Observe and provide feedback on service behaviors
- Ensure employee recognition occurs on all shifts
- Participate in employee recognition programs
- Solicit employee feedback and maintain an open door policy
- Participate in progressive employee discipline
- Celebrate team member contributions
- Set a positive example for guest relations
- Understand and promote the brand's service culture
- Implement corrective action plans to improve guest satisfaction
- Empower employees to provide excellent customer service
- Emphasize guest satisfaction in all meetings
- Respond to and handle guest problems and complaints
- Strive to improve service performance
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

