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The William Vale logo

Housekeeping Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $70,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
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Job Description

The William Vale is a distinguished hotel located in the vibrant Williamsburg neighborhood of Brooklyn, New York. Renowned for its blend of the rich authenticity of Williamsburg’s culture with a forward-thinking approach to hospitality, The William Vale offers a unique and memorable experience for guests. As a contemporary hotel, it combines elegant, intuitive design with modern comfort, creating an inviting atmosphere for travelers seeking a blend of style and relaxation. The hotel is committed to providing warm and genuine hospitality to every guest, reflecting the spirit of its diverse and dynamic community. This establishment places a high value on its... Show More

Job Requirements

  • 1-3 years’ management experience in hotel housekeeping
  • Experience with the NY Local 6 Union
  • A thorough understanding of Forbes Travel Guide and their standards
  • Ability to lift and carry 50 pounds
  • Must be able to frequently bend, stoop, kneel, and stand through shift
  • Schedule flexibility to meet the demands of a 24-hour operation
  • Maintain a high standard of personal appearance and grooming
  • Maintain regular attendance in compliance with hotel needs
  • Attend all hotel required meetings and trainings
  • Must be able to maintain confidentiality of sensitive guest and colleague information

Job Qualifications

  • 1-3 years’ management experience in hotel housekeeping
  • Experience with the NY Local 6 Union
  • A thorough understanding of Forbes Travel Guide and their standards
  • Ability to lift and carry 50 pounds
  • Must be able to frequently bend, stoop, kneel, and stand through shift
  • Schedule flexibility to meet the demands of a 24-hour operation
  • Maintain a high standard of personal appearance and grooming
  • Maintain regular attendance in compliance with hotel needs
  • Attend all hotel required meetings and trainings
  • Must be able to maintain confidentiality of sensitive guest and colleague information

Job Duties

  • Encourages a team-minded culture
  • Serves as a role model demonstrating appropriate behaviors and expectations
  • Conducts orientation training and in-service training to explain company policies and operating procedures, OSHA standards, guest satisfaction including Forbes standards, and to demonstrate use and maintenance of equipment
  • Coaches and provides feedback to housekeeping team
  • Encourages a growth-mindset for all colleagues
  • Creates weekly schedule for housekeeping team
  • Manages payroll processes for housekeeping team
  • Establishes standards and procedures for housekeeping staff and maintains an up-to-date knowledge of OSHA standards
  • Upholds the highest standards of cleanliness, safety, and conduct
  • Makes recommendations to improve service and efficiency
  • Inspects guest rooms, corridors, elevators, foyers, the laundry room, restrooms, and all public areas
  • Inspects vacant rooms, verifying status and updates team of discrepant rooms throughout shift
  • Examines building to determine need for repairs or replacements of furniture, equipment, and décor
  • Makes recommendations to upper management
  • Investigates complaints regarding housekeeping service and equipment
  • Takes corrective action
  • Records data, including work assignments, personnel actions, time cards, and periodic reports
  • Manages housekeeping inventory including purchase, re-order, and maintenance of supplies
  • Attends staff meetings representing the guest and employee voice

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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