Job Overview
Compensation
Type:
Salary
Rate:
Range $34,652.07 - $39,666.30
Job Description
Our organization is a dedicated and reputable hospitality establishment committed to providing an exceptional guest experience through maintaining impeccable housekeeping standards. Recognized for its excellence in cleanliness, organization, and guest services, the company strives to uphold a welcoming and comfortable environment for all guests. As a cornerstone of the hospitality sector, the establishment prides itself on its ability to combine professional management practices with a guest-first approach, ensuring satisfaction at every level. With a focus on operational excellence, continuous improvement, and team empowerment, the company fosters an environment where employees can thrive and contribute meaningfully to guest experiences.
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Job Requirements
- High school diploma or equivalent
- Minimum two years experience in housekeeping in a commercial environment
- Supervisory experience in housekeeping
- Knowledge of housekeeping procedures and standards
- Ability to manage inventory of cleaning supplies and linen
- Strong communication and organizational skills
- Ability to train and motivate employees
- Proficiency in preparing reports and maintaining records
- Ability to handle guest complaints professionally
- Attention to detail and commitment to cleanliness
- Ability to work flexible hours
Job Qualifications
- High school diploma or equivalent
- Two years housekeeping experience in a commercial environment in a supervisory capacity
- Two years line level experience in all aspects of the housekeeping department
- Strong leadership and interpersonal skills
- Ability to train and motivate staff
- Knowledge of safety and sanitation standards
- Proficiency in inventory management
- Excellent organizational and communication skills
- Ability to prepare reports and maintain records
Job Duties
- Obtains list of vacant rooms to be cleaned immediately and list of prospective checkouts or discharges in order to prepare work assignments
- Advises manager, desk clerk, and admitting personnel of rooms ready for occupancy
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
- Rewards employees who use their empowerment to meet or exceed guest expectations
- Inventories cleaning supplies and linen stock to ensure adequate supplies
- Issues supplies and equipment to workers
- Investigates concerns regarding housekeeping service and equipment, and takes corrective action
- Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management
- Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff
- Screens job applicants, hires new employees, and recommends promotions, transfers, or dismissals
- Conducts orientation training of new employees and in-service training of other employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment
- Attends training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills
- Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports
- May prepare reports concerning room occupancy, payroll expenses, and department expenses
- Attends periodic staff meetings with other department heads to discuss company policies and patrons complaints, and to make recommendations to improve service and ensure more efficient operation
- Assists in controlling expenses by the housekeeping department
- Other duties as assigned by the leader
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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