Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee wellness programs
Career development opportunities
Job Description
Hotel ZaZa is a distinguished boutique luxury hotel brand renowned for its bold style, exceptional service, and unforgettable guest experiences. With properties strategically located in Houston, Austin, and Dallas, Hotel ZaZa seamlessly blends artful design with a vibrant atmosphere that perfectly captures the lively spirit of Texas. This unique combination makes Hotel ZaZa a preferred destination for travelers seeking an upscale and memorable stay infused with cultural and artistic influences. Recognized for its boutique charm and luxury accommodations, Hotel ZaZa offers guests an experience that is both stylish and welcoming, ensuring that every visit is remarkable and tailored to their preferences.
The Housekeeping Houseman role at Hotel ZaZa is integral to maintaining the cleanliness, organization, and presentation of numerous guest areas and back-of-house spaces within the hotel. This position acts as a critical support member of the housekeeping team, ensuring that public areas like corridors, service closets, and linen rooms remain immaculate, well-stocked, and orderly throughout the day. The Housekeeping Houseman aids in upholding the high standards of cleanliness and presentation that directly contribute to Hotel ZaZa's reputation as a premier luxury hotel.
This position involves a range of responsibilities, including stocking linen closets to predetermined levels, emptying linens and garbage from various points on an hourly basis or as necessary, and maintaining the tidiness of housekeeping areas behind the scenes. The role also includes assisting with moving furniture when requested and ensuring that trays are promptly removed from guest floors to maintain an uncluttered environment. Given the fast-paced nature of hotel operations, the Housekeeping Houseman is expected to handle daily assignments within shifts typically lasting six to eight hours, adhering strictly to hotel safety policies and procedures.
Additional responsibilities include promptly reporting any damaged or broken items encountered in guest corridors to the engineering team or supervisors, fulfilling guest requests in a timely manner, and performing various other duties assigned by housekeeping supervisors or managers. The effective performance of this role is essential in creating a clean, comforting, and luxurious environment that resonates with the high standards and guest expectations synonymous with Hotel ZaZa.
Working within the interiors of the hotel, this position may involve exposure to extreme heat and humidity, as well as handling hazardous laundry and cleaning chemicals. Hotel ZaZa emphasizes safety, requiring employees to comply with all safety protocols and utilize personal protective equipment as necessary. Physical demands of the job include standing and walking for extended periods, handling and moving objects weighing up to 25 pounds, and performing activities such as stooping, kneeling, crouching, and balancing. Communication skills in English are essential for interacting effectively with guests and team members alike.
This role is well-suited for individuals who are attentive, dependable, and passionate about maintaining a pristine environment to enhance guest experiences. Working at Hotel ZaZa offers an opportunity to be part of a luxury hotel brand that is committed to quality, style, and personalized service, providing an enriching employment experience within the hospitality industry.
The Housekeeping Houseman role at Hotel ZaZa is integral to maintaining the cleanliness, organization, and presentation of numerous guest areas and back-of-house spaces within the hotel. This position acts as a critical support member of the housekeeping team, ensuring that public areas like corridors, service closets, and linen rooms remain immaculate, well-stocked, and orderly throughout the day. The Housekeeping Houseman aids in upholding the high standards of cleanliness and presentation that directly contribute to Hotel ZaZa's reputation as a premier luxury hotel.
This position involves a range of responsibilities, including stocking linen closets to predetermined levels, emptying linens and garbage from various points on an hourly basis or as necessary, and maintaining the tidiness of housekeeping areas behind the scenes. The role also includes assisting with moving furniture when requested and ensuring that trays are promptly removed from guest floors to maintain an uncluttered environment. Given the fast-paced nature of hotel operations, the Housekeeping Houseman is expected to handle daily assignments within shifts typically lasting six to eight hours, adhering strictly to hotel safety policies and procedures.
Additional responsibilities include promptly reporting any damaged or broken items encountered in guest corridors to the engineering team or supervisors, fulfilling guest requests in a timely manner, and performing various other duties assigned by housekeeping supervisors or managers. The effective performance of this role is essential in creating a clean, comforting, and luxurious environment that resonates with the high standards and guest expectations synonymous with Hotel ZaZa.
Working within the interiors of the hotel, this position may involve exposure to extreme heat and humidity, as well as handling hazardous laundry and cleaning chemicals. Hotel ZaZa emphasizes safety, requiring employees to comply with all safety protocols and utilize personal protective equipment as necessary. Physical demands of the job include standing and walking for extended periods, handling and moving objects weighing up to 25 pounds, and performing activities such as stooping, kneeling, crouching, and balancing. Communication skills in English are essential for interacting effectively with guests and team members alike.
This role is well-suited for individuals who are attentive, dependable, and passionate about maintaining a pristine environment to enhance guest experiences. Working at Hotel ZaZa offers an opportunity to be part of a luxury hotel brand that is committed to quality, style, and personalized service, providing an enriching employment experience within the hospitality industry.
Job Requirements
- High school diploma or equivalent
- Prior experience in housekeeping or related field preferred
- Ability to stand and walk for long periods
- Capacity to lift and move up to 25 pounds
- Ability to follow safety protocols
- Effective communication skills in English
- Willingness to work flexible shifts
Job Qualifications
- High school diploma or equivalent
- Previous housekeeping or janitorial experience preferred
- Ability to communicate effectively in English
- Physical stamina and ability to perform manual tasks
- Basic knowledge of safety standards and procedures
- Attention to detail and team collaboration skills
Job Duties
- Ensures that assigned linen room closets are stocked at par
- Empties RAs linens on an hourly basis or as needed
- Empties RAs garbage on an hourly basis or as needed
- Keeps the linen room closets clean
- Removes trays from the guest floors
- Keeps corridors on guest room floors clean
- Keeps back of house clean surrounding housekeeping areas
- Moves furniture upon request
- Performs daily runs and assignments within reasonable shift 6-8 hour duty
- Follows all proper hotel safety policies and procedures and uses safety equipment as needed
- Reports any broken items found in hallways to Engineering or supervisor
- Completes guest requests within reasonable time of request issued
- Performs all necessary duties as requested by housekeeping supervisors or managers
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