Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.43 - $24.92
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
The Ritz-Carlton, located in Arlington, Virginia, is a prestigious luxury hotel brand recognized worldwide for its exceptional service and commitment to creating memorable experiences for its guests. As part of Marriott International's portfolio, The Ritz-Carlton represents the pinnacle of hospitality excellence, known for upholding the highest standards of luxury and comfort. With more than 100 award-winning hotels globally, The Ritz-Carlton prides itself on a culture that empowers its employees, fosters creativity, kindness, and compassion, and has earned a glowing reputation as a leader in the luxury hotel sector. The company's ethos revolves around its "Gold Standards," which include an employee promise, credo, and core service values that guide the daily operations and guest interactions. Here, every employee plays an essential role in maintaining and enhancing the guest's experience, contributing to the overall success of the hotel.
The role being offered is that of a non-management position in Rooms and Guest Services Operations. This full-time position is based at the location 1250 S Hayes St, Arlington, VA. The hourly pay range is between $22.43 and $24.92. The position is crucial to ensuring that both guests and staff receive timely and efficient support. Employees in this role, often referred to as porters, collaborate with multiple departments including housekeeping, engineering, banquets, restaurants, and front desk to meet diverse needs. Responsibilities encompass delivering items directly to guest rooms, assisting various departments with their tasks, and maintaining a smooth flow of operations. The physical nature of the role involves being constantly on the move—standing, sitting, walking extensively, lifting and carrying objects weighing up to 55 pounds, and navigating various environments, including tight spaces and stairs. Attention to safety, adherence to company policies, maintaining confidentiality, and upholding professional appearance and communication are fundamental aspects of the job.
The Ritz-Carlton emphasizes the importance of creating a safe work environment and strictly following quality standards. Engineered to involve a variety of physical activities like reaching, kneeling, twisting, stretching, and bending, this position demands a hands-on approach and a proactive attitude. The successful candidate will be encouraged to perform all reasonable duties assigned to facilitate guest satisfaction and contribute to business success. Marriott International champions equal opportunity employment and values a diverse, inclusive workforce. The company ensures non-discrimination against disabilities, veteran status, or other legally protected traits and actively promotes a welcoming environment where employees from various backgrounds can thrive. Joining The Ritz-Carlton means becoming part of a global team dedicated to extraordinary luxury hospitality, where employees can be proud of their work and motivated to excel both individually and collectively.
The role being offered is that of a non-management position in Rooms and Guest Services Operations. This full-time position is based at the location 1250 S Hayes St, Arlington, VA. The hourly pay range is between $22.43 and $24.92. The position is crucial to ensuring that both guests and staff receive timely and efficient support. Employees in this role, often referred to as porters, collaborate with multiple departments including housekeeping, engineering, banquets, restaurants, and front desk to meet diverse needs. Responsibilities encompass delivering items directly to guest rooms, assisting various departments with their tasks, and maintaining a smooth flow of operations. The physical nature of the role involves being constantly on the move—standing, sitting, walking extensively, lifting and carrying objects weighing up to 55 pounds, and navigating various environments, including tight spaces and stairs. Attention to safety, adherence to company policies, maintaining confidentiality, and upholding professional appearance and communication are fundamental aspects of the job.
The Ritz-Carlton emphasizes the importance of creating a safe work environment and strictly following quality standards. Engineered to involve a variety of physical activities like reaching, kneeling, twisting, stretching, and bending, this position demands a hands-on approach and a proactive attitude. The successful candidate will be encouraged to perform all reasonable duties assigned to facilitate guest satisfaction and contribute to business success. Marriott International champions equal opportunity employment and values a diverse, inclusive workforce. The company ensures non-discrimination against disabilities, veteran status, or other legally protected traits and actively promotes a welcoming environment where employees from various backgrounds can thrive. Joining The Ritz-Carlton means becoming part of a global team dedicated to extraordinary luxury hospitality, where employees can be proud of their work and motivated to excel both individually and collectively.
Job Requirements
- high school diploma or ged
- no prior related work experience required
- no supervisory experience required
- able to perform physical activities such as standing, sitting, walking extensively, lifting and carrying objects up to 55 pounds
- able to read and interpret information in various formats
- willingness to perform all reasonable duties assigned
- adherence to company policies
- professional appearance and communication
- commitment to safety
- ability to work full time
- located in or willing to work at 1250 s hayes st, arlington, virginia
Job Qualifications
- high school diploma or general educational development certificate (ged)
- ability to work full time
- excellent communication skills
- ability to follow instructions and company policies
- physical capability to perform manual tasks
- teamwork and collaboration skills
- commitment to quality service standards
Job Duties
- deliver articles directly to guests in their rooms
- support housekeeping, engineering, banquets, restaurants, reception, and other departments seeking assistance
- ensure a safe work environment
- follow company policies and procedures
- maintain confidentiality
- protect company assets
- uphold quality standards
- present a professional appearance and communication
- perform physical tasks including lifting, carrying, pushing, and placing objects up to 55 pounds
- navigate tight spaces, stairs, and service ramps
- read and interpret various formats including small print
- perform other reasonable duties as assigned to contribute to guest stay success and business operations
Job Criteria
Experience
No experience required
Job Location
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