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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $16.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
Marriott International is a globally recognized hospitality company known for its wide portfolio of hotels and resorts that emphasize comfort, luxury, and exceptional guest experience. As a leader in the hospitality industry, Marriott International is committed to fostering an inclusive work environment that values diversity, embraces cultural richness, and provides growth opportunities for its associates. Among its renowned brands, Westin Hotels & Resorts is dedicated to enhancing guest well-being and empowering travelers to achieve their best selves during their stay. Westin’s unique wellness-focused programming creates an environment where associates and guests alike prioritize health, comfort, and rejuvenation.
The role ... Show More
The role ... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or housekeeping preferred
- Ability to perform physical tasks including lifting up to 55 pounds and maneuvering carts
- Good communication skills
- Ability to follow safety protocols
- Ability to work flexible shifts including weekends and holidays
- Basic understanding of cleaning and maintenance procedures
- Commitment to guest service excellence
- Ability to work as part of a team
- Willingness to complete required safety training and certifications
Job Qualifications
- Customer service experience
- Knowledge of occupational safety standards
- Ability to communicate effectively with guests and team members
- Basic mechanical aptitude to identify maintenance issues
- Strong organizational skills
- Ability to prioritize tasks efficiently
- Physical stamina and dexterity
- Experience working in a fast-paced environment
- Ability to maintain confidentiality of proprietary information
Job Duties
- Respond promptly to guest and departmental requests
- Identify and report maintenance issues in guest rooms and public areas
- Post caution signs to ensure safety
- Contact other departments directly for urgent repairs
- Deliver guest requests and set up furniture in guest rooms
- Remove debris, food trays, newspapers, soiled linens, and trash from hallways
- Clean, maintain, and store cleaning equipment
- Follow company safety and security policies
- Report maintenance problems, safety hazards, accidents, or injuries
- Complete required safety training and certifications
- Properly store flammable materials
- Maintain a clean and professional personal appearance
- Welcome guests warmly and acknowledge them per company standards
- Anticipate and address guests' service needs
- Assist individuals with disabilities
- Communicate clearly and professionally
- Support team goals and ensure quality standards
- Move, lift, carry, and place objects up to 55 pounds unassisted and heavier objects with assistance
- Push and pull loaded carts over uneven surfaces
- Perform physical tasks including bending, twisting, reaching, and climbing
- Inspect tools and equipment for defects
- Operate safely in confined or elevated spaces
- Stand, sit, kneel, or walk throughout entire shifts
- Perform other reasonable duties as assigned by supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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