Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
competitive salary
flexible scheduling
employee discounts on hotel stays
Health Insurance
Paid Time Off
retirement savings plan
Professional development opportunities
Job Description
Red Roof Inn4 is a well-established hospitality brand founded by James R. Trueman in 1972, with its first hotel opening in Columbus, Ohio, charging a modest rate of $8.50 per night in 1973. Since then, Red Roof has grown significantly and currently operates over 400 properties across the United States, serving millions of guests annually. Known for its warm and welcoming spirit, the company has positioned itself as a leader in the economy hotel market through a mix of franchised and corporate-owned hotels. Red Roof focuses on delivering affordability without compromising on guest comfort, making it a popular choice for... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of customer service experience
- Ability to communicate effectively with guests and team members
- Physical capability to perform housekeeping tasks including lifting and bending
- Willingness to work flexible shifts including nights, weekends, and holidays
- Proficiency in basic administrative tasks such as timekeeping and reporting
- Commitment to maintaining brand standards and guest satisfaction
- Compliance with safety and security guidelines including OSHA standards
Job Qualifications
- 1-2 years in a previous customer service position
- Some administrative duties required such as timekeeping system, rooms' cleaned reports
- Must maintain professional appearance in Red Roof Inn provided uniform with consistently friendly attitude towards guests and staff
- Ability to easily and frequently change from one task to another and work with minimal supervision
- Frequent lifting and bending required
- Flexibility to work nights, weekends, and/or holidays
Job Duties
- Maintain positive guest interactions and provide special services for guests upon request
- Clean room to Red Roof Inn's set expectations i.e. stripping guest rooms of terry and linen, changing and making beds, cleaning bathroom and vanity areas, vacuuming and dusting
- Communicate with front desk staff daily room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
- Inspect room fixtures and accessories for proper location, operation and function
- reporting to maintenance and front desk any concerns
- Restock cart daily and keep cart and storage areas neat and clean
- Set heating/cooling equipment on proper setting
- Perform self room inspections and accept feedback from room quality inspections performed by inn management and trained team members
- Comply with all Red Roof Inn and OSHA standards related to safety and security
- Cross train in laundry, maintenance, and/or front desk job functions, if possible
- Other duties as assigned
Job Location
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