Housekeeping Attendant - Trailhead Lodge

Mt. Bachelor, located in Bend, Oregon, is part of POWDR, a well-known company dedicated to delivering exceptional outdoor experiences and fostering a culture rooted in passion, positivity, and teamwork. The resort is famous for its vibrant mountain culture, attracting adventurers and outdoor enthusiasts year-round. Within this landscape, Trailhead Lodge serves as Central Oregon's year-round basecamp for adventure and community. It is designed to accommodate outdoor-minded travelers and locals alike, offering comfortable lodging options that cater to winter powder days, summer biking adventures, and shoulder season escapes. Trailhead Lodge features welcoming communal spaces, thoughtfully designed rooms, and convenient access to the diverse attractions of Bend, making it the ideal place for guests to unwind, connect with nature, and prepare for their next great adventure.

The Housekeeping Attendant role at Trailhead Lodge is a vital position focused on maintaining the cleanliness, comfort, and overall presentation of guest rooms and public areas. Reporting directly to the Housekeeping Supervisor, this job is perfect for individuals who are detail-oriented, take pride in their work, and understand the significance of cleanliness in delivering outstanding guest experiences. The role includes servicing guest rooms by making beds, replenishing linens and amenities, dusting, vacuuming, and sanitizing surfaces in accordance with the lodge's high standards. The attendant is also responsible for maintaining bathrooms, restocking guest amenities, cleaning public spaces and hallways, and promptly reporting any maintenance or safety issues. The position demands consistent attention to cleanliness, organization, and presentation, as well as self-checking rooms before marking them ready for guests.

Good communication and teamwork are essential components of this job, as the Housekeeping Attendant collaborates with housekeeping, guest experience, and facilities teams to ensure a seamless guest experience. The role requires maintaining a professional, courteous demeanor while interacting with guests and minimizing disruption in public areas. Dependability, punctuality, and adaptability are critical since the position directly impacts guest satisfaction and operates year-round with schedules that may include weekends, holidays, and varying shifts based on occupancy.

This position offers a unique opportunity to work where you play, with various perks such as free employee season passes, discounted passes for family and friends, free transportation between key locations, employee housing programs, and a 401k plan with up to 5% company match and immediate vesting. Furthermore, employees receive discounts across resort services including food, beverage, retail, rentals, and lessons. The company fosters a supportive work environment that values personal and professional growth, promotes safety-first practices, and encourages positivity and continual learning.