Job Overview
Compensation
Hourly
Exact $18.03
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee Discounts
Workplace safety programs
Uniform allowance
Job Description
The Navy Gateway Inn and Suites and Navy Lodge properties are part of the Navy Exchange Service Command (NEXCOM) Hospitality Group, which provides quality lodging services to military personnel, their families, and authorized guests. These properties are well-known for their commitment to excellent customer service, maintaining clean and safe environments, and ensuring guests experience a welcoming, comfortable stay. As part of a broader network of Navy lodging facilities, these establishments cater specifically to the unique needs of the military community, offering an atmosphere that respects privacy and promotes security. The Navy Gateway Inn and Suites locations are typically situated on or near military bases and provide a range of amenities designed to accommodate service members on leave or temporary duty assignments as well as their dependents and other eligible guests.
The role of a Housekeeper at the Navy Gateway Inn and Suites or Navy Lodge is integral to maintaining the high standards upheld by these establishments. This position involves a full spectrum of housekeeping services, which include cleaning guest rooms, public areas, laundry facilities, storage rooms, and exterior spaces with the utmost attention to detail and efficiency. Housekeepers utilize both manual and powered cleaning equipment to perform their duties, such as vacuum cleaners, carpet washers, polishers, and waxing machines. The role requires a proactive approach in sanitizing and deodorizing spaces to ensure a safe and hygienic environment for guests.
This employment opportunity is typically full-time and does not require prior experience, making it accessible to a diverse range of applicants. While no prior housekeeping experience is necessary, a high school diploma or equivalent is preferred. The physical demands of the job involve moderate physical effort, such as moving furniture and managing cleaning equipment. Housekeepers must be diligent about safety protocols concerning blood-borne pathogens and other health hazards, as they handle potentially contaminated personal care items and linens. In addition to cleaning duties, employees are expected to interact courteously with guests, manage keys responsibly, assist with breakfast service setup, and report any unusual circumstances to supervisors promptly.
This role is crucial for ensuring that the lodging facilities remain inviting, secure, and operational. Housekeepers contribute directly to guest satisfaction by maintaining cleanliness, order, and the timely completion of assigned tasks. They may also be required to perform minor repairs and report equipment maintenance needs. Certification requirements include obtaining proper food handling credentials (for those assisting with breakfast services) and possible NHG housekeeping certification within six months of employment. Some positions may require a valid state driver's license to travel between facilities.
Overall, the Housekeeper role at the Navy Gateway Inn and Suites and Navy Lodge offers an opportunity to serve the military community in a supportive hospitality environment. It emphasizes responsibility, attention to detail, physical endurance, and excellent guest relations skills. This position fosters a pride in the work performed, as it directly impacts the quality of stay for military members and their families, embodying the values of service and respect inherent in military hospitality operations.
The role of a Housekeeper at the Navy Gateway Inn and Suites or Navy Lodge is integral to maintaining the high standards upheld by these establishments. This position involves a full spectrum of housekeeping services, which include cleaning guest rooms, public areas, laundry facilities, storage rooms, and exterior spaces with the utmost attention to detail and efficiency. Housekeepers utilize both manual and powered cleaning equipment to perform their duties, such as vacuum cleaners, carpet washers, polishers, and waxing machines. The role requires a proactive approach in sanitizing and deodorizing spaces to ensure a safe and hygienic environment for guests.
This employment opportunity is typically full-time and does not require prior experience, making it accessible to a diverse range of applicants. While no prior housekeeping experience is necessary, a high school diploma or equivalent is preferred. The physical demands of the job involve moderate physical effort, such as moving furniture and managing cleaning equipment. Housekeepers must be diligent about safety protocols concerning blood-borne pathogens and other health hazards, as they handle potentially contaminated personal care items and linens. In addition to cleaning duties, employees are expected to interact courteously with guests, manage keys responsibly, assist with breakfast service setup, and report any unusual circumstances to supervisors promptly.
This role is crucial for ensuring that the lodging facilities remain inviting, secure, and operational. Housekeepers contribute directly to guest satisfaction by maintaining cleanliness, order, and the timely completion of assigned tasks. They may also be required to perform minor repairs and report equipment maintenance needs. Certification requirements include obtaining proper food handling credentials (for those assisting with breakfast services) and possible NHG housekeeping certification within six months of employment. Some positions may require a valid state driver's license to travel between facilities.
Overall, the Housekeeper role at the Navy Gateway Inn and Suites and Navy Lodge offers an opportunity to serve the military community in a supportive hospitality environment. It emphasizes responsibility, attention to detail, physical endurance, and excellent guest relations skills. This position fosters a pride in the work performed, as it directly impacts the quality of stay for military members and their families, embodying the values of service and respect inherent in military hospitality operations.
Job Requirements
- No prior experience required
- High school diploma or equivalent preferred
- Must be able to perform moderate physical effort
- Ability to use hand or lightweight powered cleaning equipment
- Must follow safety protocols regarding blood-borne pathogens
- Ability to maintain cleanliness and order
- May require a valid state driver’s license
- Must complete required training and certifications
- Ability to work in a team environment
- Strong guest service orientation
Job Qualifications
- High school graduate or equivalent preferred
- Ability to operate cleaning equipment
- Knowledge of safety and sanitation procedures
- Good interpersonal and guest relation skills
- Ability to perform moderate physical effort
- Basic problem-solving skills
- Ability to communicate effectively with supervisors and guests
- Food handling certification as applicable
- Valid driver’s license as required
- Capacity to obtain NHG housekeeping certification within 6 months
Job Duties
- Cleans guest rooms and other assigned areas
- Operates cleaning equipment such as vacuum cleaner, carpet cleaner, waxer, and polisher
- Empties wastebaskets, dusts, waxes and polishes room furniture
- Washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc.
- Cleans bathroom and kitchen areas including stoves, ovens, microwave, refrigerator, cabinets, and floor
- Washes and disinfects dishes, utensils, and cookware
- Cleans iron and ironing board, replaces covers as necessary
- Ensures luggage racks and closets are properly stocked
- Programs and checks TVs, alarm clocks, and in-room phones
- Places proper amenities in rooms
- Removes and replaces bed linen, inspects mattresses and pull-out sofas
- Greets and welcomes guests, maintaining outstanding guest relations
- Ensures privacy and security of guests
- Cleans and maintains corridors, stairways, guest laundry, patios, balconies
- Performs deep cleaning and carpet shampooing
- Maintains cleanliness and order of storage rooms
- Communicates status of rooms and spaces to supervisor
- Accomplishes minor repairs and reports major issues
- Cleans and inspects exterior spaces
- Loads and unloads supplies
- Responsible for assigned keys and returns them after shifts
- Reports unusual circumstances and lost and found items
- Assists in setup and cleanup of self-service breakfast bar
- Completes all safety and security training
- Performs laundry operations
- May travel to other facilities and obtain necessary certifications
- Performs related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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