
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Additional vacation purchase
extended parental leave
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Emergency wellness programs
401(k) Plan
flexible spending accounts
Employee Discounts
Life insurance
legal aid
adoption benefits
Job Description
Kohl's is a nationally recognized retailer dedicated to providing customers with an exceptional shopping experience marked by value, quality, and service. With a focus on delivering a safe, tidy, and welcoming environment, Kohl's prides itself on operational excellence and a strong foundation of core values including integrity, teamwork, and customer-centered service. The company operates stores across various locations and fosters a culture that supports professional growth, inclusivity, and employee well-being. Kohl's commitment to its employees is evident through comprehensive benefits and a work environment that encourages collaboration and innovation.
The role of Housekeeping Associate at Kohl's is vital in supporting the company's mission to maintain the highest standards of cleanliness and safety within each store. This position is responsible for executing daily cleaning activities, ensuring that floors, windows, restrooms, and waste receptacles meet Kohl's strict hygiene standards. The Housekeeping Associate works with authorized cleaning chemicals and equipment, adhering strictly to safety protocols to protect both staff and customers. Additionally, this role involves inventory monitoring and management of cleaning supplies, maintaining equipment according to company guidelines, and supporting various operational tasks including stockroom organization and assisting with product handling.
Beyond maintaining cleanliness, the Housekeeping Associate plays an important part in creating a positive customer experience. By providing a welcoming demeanor and readiness to assist customers, this role reinforces Kohl's reputation for excellent service. The position demands strong communication and interpersonal skills to address customer needs effectively and foster a culture of transparency and team synergy among store employees. Candidates will need to demonstrate the ability to manage a variety of tasks within set time frames while maintaining reliability and adherence to company policies. The job offers an opportunity to contribute significantly to store operations and customer satisfaction, making it an indispensable part of the Kohl's retail team.
The role of Housekeeping Associate at Kohl's is vital in supporting the company's mission to maintain the highest standards of cleanliness and safety within each store. This position is responsible for executing daily cleaning activities, ensuring that floors, windows, restrooms, and waste receptacles meet Kohl's strict hygiene standards. The Housekeeping Associate works with authorized cleaning chemicals and equipment, adhering strictly to safety protocols to protect both staff and customers. Additionally, this role involves inventory monitoring and management of cleaning supplies, maintaining equipment according to company guidelines, and supporting various operational tasks including stockroom organization and assisting with product handling.
Beyond maintaining cleanliness, the Housekeeping Associate plays an important part in creating a positive customer experience. By providing a welcoming demeanor and readiness to assist customers, this role reinforces Kohl's reputation for excellent service. The position demands strong communication and interpersonal skills to address customer needs effectively and foster a culture of transparency and team synergy among store employees. Candidates will need to demonstrate the ability to manage a variety of tasks within set time frames while maintaining reliability and adherence to company policies. The job offers an opportunity to contribute significantly to store operations and customer satisfaction, making it an indispensable part of the Kohl's retail team.
Job Requirements
- Must be at least 18 years old
- Ability to work flexible hours including weekdays, nights, weekends, and holidays
- Skilled in customer service and multitasking
- Good verbal and written communication skills
- Strong interpersonal skills
- Commitment to safety and company policies
- Ability to follow directions from supervisors and managers
Job Qualifications
- Skilled at providing exemplary customer service
- Efficiently handle multiple tasks with a keen focus on precision
- Demonstrate good verbal and written communication competencies
- Exhibit strong interpersonal skills and professionalism when dealing with customers
- Establish rapport and provide exceptional service
- Retail experience is not mandatory
- Must have passed 18th birthday
- Ability to work flexible hours including weekdays, nights, weekends, and holidays
Job Duties
- Adhere to Kohl's standards and techniques when cleaning and maintaining the store, including floors, windows, restrooms, and waste receptacles
- Ensure safety and cleanliness by using authorized chemicals, supplies, and equipment
- Monitor and control the levels of designated company chemicals and supplies, initiating new orders when stocks run low
- Store and rotate goods in suitable bins for safe utilization
- Observe and sustain compulsory training regarding chemical application, equipment handling, and maintenance processes
- Carry out equipment maintenance based on prescribed procedures
- Leverage Kohl's tools and technology for coordinating, communicating, and sharing information with the store team
- Aid the operations team with tasks such as product handling, stockroom upkeep, and fulfilling orders across different channels as situations demand
- Extend a friendly greeting to customers and show willingness to assist them in exploring products and services
- Embrace transparency and build a culture of teamwork within an inclusive sphere
- Utilize good sense and consult with appropriate allies when making decisions
- Express dedication to customer experience by predicting and resolving needs promptly
- Attain or surpass individual targets related to output, reliability, and allegiance
- Proficiently handle a diverse range of tasks within specified time constraints
- Follow safety rules established to protect staff and customers
- Abide by directives set forth by supervisors, managers, and other staff members
- Accomplish further tasks as prescribed
Job Criteria
Experience
No experience required
Job Location
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