Job Overview

briefcase

Employment Type

Full-time
Hourly
moneybag

Compensation

Hourly
Exact $23.50
clock

Work Schedule

Standard Hours
Day Shifts
diamond

Benefits

Dental Insurance
Health Insurance
Life insurance
Paid Time Off

Job Description

Our establishment is a reputable full-service hotel committed to providing exceptional guest experiences through cleanliness, comfort, and outstanding customer service. We take great pride in our well-maintained accommodations, including guest rooms, meeting spaces, and public areas, all designed to offer a welcoming and attractive environment. As part of our commitment to excellence, we value a dedicated housekeeping and laundry team who play a crucial role in maintaining the hotel's standards and enhancing guests' satisfaction throughout their stay. Our team environment fosters collaboration, respect, and high-quality service, ensuring our hotel remains a preferred destination for travelers and visitors alike.

We are currently seeking a full-time Housekeeping and Laundry Supervisor to join our team. This position is essential in assigning and supervising the daily activities of the housekeeping and laundry departments, ensuring all guest rooms, meeting rooms, lobby areas, and common spaces are impeccably clean and orderly. At an hourly wage of $23.50, this is a dynamic working supervisor role that blends leadership with hands-on duties, requiring active involvement in quality assurance, workforce management, training, and guest service. The successful candidate will lead by example, directly participating in cleaning operations while overseeing the performance and productivity of housekeeping associates.

The ideal candidate will have at least one year of experience working in a hotel environment, are familiar with room inspections, and possess a solid background in housekeeping operations. The role demands excellent organizational and communication skills, the ability to respond swiftly to guest requests, and a strong commitment to upholding safety and cleanliness standards. Responsibilities also include managing staff schedules to align with forecasted occupancy, scrutinizing the condition and cleanliness of guest rooms and public areas, maintaining inventory controls, and ensuring all team members comply with company policies and safety requirements.

Beyond daily supervision, the Housekeeping and Laundry Supervisor will be responsible for training new staff, handling disciplinary procedures in collaboration with management, and supporting a positive and efficient work atmosphere that maximizes team output. Additionally, this role involves active participation in quality assurance programs, responding to and resolving guest complaints efficiently, and ensuring that lost and found policies are strictly followed. Candidates must be willing to work day shifts and weekends as necessary, be physically capable of working in a demanding environment, and display a customer-focused approach that reflects the hotel's brand culture.

Joining our team means becoming part of a customer-centric organization that values professionalism, attention to detail, and the ability to deliver results in a dynamic hospitality setting. Employees benefit from insurance coverage options including dental, health, and life insurance, paid time off, and the stability of a full-time hourly position. If you are ready to contribute your expertise to a well-established hotel and lead a responsible housekeeping and laundry team to success, we encourage you to apply and become a vital member of our hospitality family.

Job Requirements

  • Availability to work day shifts
  • Willingness to work weekends
  • One year of experience in housekeeping
  • One year of experience with room inspections
  • One year of hotel work experience
  • Ability to perform physical tasks related to housekeeping
  • Strong organizational skills
  • Effective communication skills
  • Ability to manage and lead a team
  • Commitment to hotel policies and safety standards.

Job Qualifications

  • High school diploma or equivalent
  • Minimum one year experience in housekeeping within a hotel environment
  • Proven experience in room inspections and quality assurance
  • Strong leadership and supervisory skills
  • Excellent communication and interpersonal skills
  • Ability to manage schedules and assign tasks effectively
  • Knowledge of safety and sanitation standards
  • Customer service oriented
  • Ability to train and mentor staff
  • Familiarity with hotel operations and brand service culture
  • Basic computer proficiency for documentation and reporting.

Job Duties

  • Assign and supervise housekeeping and laundry work activities to ensure clean and orderly areas
  • Provide exceptional customer service to all hotel guests
  • Perform quality assurance checks for housekeeping and laundry departments
  • Schedule and maintain proper staffing levels based on forecasted occupancy
  • Inspect cleanliness of guest rooms, storage, laundry, restrooms, and public areas
  • Respond promptly to guest requests and report complaints appropriately
  • Train new housekeeping and laundry associates and assist in hiring process
  • Investigate housekeeping and laundry service complaints and take corrective action
  • Manage inventory and requisition supplies as needed
  • Ensure compliance with safety policies and hotel procedures
  • Maintain security of guest rooms and hotel property
  • Complete and manage all required documentation and reporting.

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef