Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $22.75
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Career development opportunities

Job Description

Marriott International is a globally recognized hospitality leader known for its commitment to excellence and innovation in the hotel industry. With a vast portfolio of brands and properties spanning the world, Marriott continually strives to deliver exceptional guest experiences and foster an inclusive work environment that values diversity and individual growth. Renowned for integrating quality service with a culture of respect and care, Marriott ensures both guests and associates feel valued and empowered. The company’s dedication to creating memorable travel experiences is evident across all its locations, including its Courtyard brand, which specializes in catering to the needs of business travelers. Marriott International maintains a strong stance on equal employment opportunity, embracing diverse backgrounds and welcoming applicants irrespective of disability, veteran status, or criminal history where applicable by law.

The role of a Guest Environment Expert at Marriott’s Courtyard hotels is pivotal in shaping the guest experience beyond the basics of cleanliness and comfort. This position involves maintaining the overall appearance and hygiene of the hotel by performing a variety of housekeeping tasks. Guest Environment Experts are entrusted with the autonomy to manage their workspaces efficiently, moving freely to fulfill any necessary duties that contribute to a positive guest environment. Duties include cleaning guest rooms and public areas, restocking carts, and responding promptly to guest requests, ensuring that every space adheres to Marriott’s high standards of cleanliness and presentation.

This position is dynamic and requires physical stamina, as Guest Environment Experts are frequently on their feet and must be capable of moving, lifting, carrying, and placing objects weighing up to 50 pounds without assistance. Being successful in this role demands adherence to company policies, maintaining confidentiality, and upholding quality and safety standards consistently. Personal presentation and professionalism are also essential aspects, as these reflect the company’s values and impact the overall guest perception.

By joining Marriott International as a Guest Environment Expert, employees become part of a supportive team culture that values continuous learning, improvement, and teamwork. The Courtyard brand specifically fosters an environment where associates are driven to exceed guest expectations, find joy in their work, and grow within a market-leading hospitality company. This role is perfect for individuals who are passionate about service, enjoy active, hands-on work, and are motivated to contribute to a welcoming and polished hotel environment. Marriott encourages prospective employees to embrace their unique backgrounds and talents, contributing to the company’s inclusive workforce and global community.

Job Requirements

  • high school diploma or equivalent
  • prior housekeeping or hospitality experience preferred
  • ability to follow safety and cleanliness protocols
  • strong attention to detail
  • good communication skills
  • ability to maintain confidentiality
  • physical capability to perform demanding tasks

Job Qualifications

  • high school diploma or equivalent
  • previous experience in housekeeping or cleaning roles preferred
  • knowledge of cleaning chemicals and supplies
  • ability to work independently and as part of a team
  • excellent communication and customer service skills
  • physical ability to stand, walk, and lift up to 50 pounds

Job Duties

  • clean guest rooms and public spaces
  • restock housekeeping carts and supplies
  • respond to guest requests promptly and courteously
  • maintain cleanliness and appearance standards throughout the hotel
  • ensure compliance with safety and company policies
  • assist with inventory management and supply organization
  • report maintenance issues to appropriate departments

Job Criteria

Experience

No experience required


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