Housekeeping

Downers Grove, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k

Paid Time Off

flexible schedules

Weekly Payroll

Sundays off and No late shifts

Job Description

InTown Suites, a renowned hospitality company dedicated to providing affordable, comfortable, and convenient extended stay accommodations, is actively seeking a diligent and dedicated Housekeeper for its property located at 2540 Ogden Ave, Downers Grove, Illinois 60515. The company prides itself on creating an environment where employees genuinely believe in the mission and vision, fostering a passion-driven and customer-focused culture that ensures guests have a pleasant and memorable stay. As a respected player in the extended stay hotel industry, InTown Suites emphasizes teamwork, training, and supportive management to cultivate a thriving workplace where every team member contributes to the overall guest experience.

The role of the Housekeeper at InTown Suites is vital in maintaining high standards of cleanliness, safety, and hospitality within the hotel premises. This position involves the routine and deep cleaning of guest rooms, hallways, laundry areas, and all common spaces, adhering strictly to company cleanliness protocols and guest service expectations. The Housekeeper's efforts play a crucial role in guest satisfaction and retention by ensuring that all accommodations are clean, safe, and ready for occupancy. Responsibilities include cleaning bathrooms, kitchens, and dining areas, dusting and polishing furnishings, restocking housekeeping carts, and maintaining the appearance of rooms including exterior elements such as siding and windows.

This full-time position requires the ability to work efficiently while managing multiple cleaning tasks, sometimes under time constraints and stressful conditions. The Housekeeper must meet the minimum daily cleaning quotas and demonstrate a commitment to superior customer service, interacting positively with guests and promptly reporting any concerns or safety violations. The job is physically demanding, requiring the ability to lift and move heavy objects, perform various movements such as squatting, bending, and stooping, and work standing for extended shifts.

InTown Suites provides a supportive environment with comprehensive training programs and a team-oriented atmosphere that makes onboarding straightforward and stress-free. Full-time employees enjoy a range of benefits including health, dental, vision, life, and disability insurance, 401k with company match, paid time off, and flexible schedules. Unique perks such as Sundays off and no late shifts make this an attractive employment opportunity for individuals seeking steady work in hospitality with a strong emphasis on work-life balance.

Joining the team at InTown Suites means becoming part of a company committed to excellence in hospitality service, with a culture rooted in passion and guest satisfaction. This Housekeeper position offers a chance to contribute meaningfully to the guest experience by upholding cleanliness and safety standards that reflect the company’s dedication to quality in every stay. If you are hardworking, detail-oriented, and eager to provide top-notch service in a dynamic team environment, this role is an excellent match for your skills and career ambitions.

Job Requirements

High school diploma or equivalent
Prior housekeeping experience preferred
Ability to lift and/or move up to 25 pounds regularly and occasionally up to 50 pounds
Ability to stand for eight hour shifts
Ability to work indoors on hard and carpeted surfaces
Willingness to work flexible schedules including weekends
Ability to perform physical tasks such as stooping, kneeling, crouching, crawling
Strong attention to detail and commitment to cleanliness
Good communication skills and ability to interact with guests professionally

Job Qualifications

Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
Ability to follow instructions, directions and meet deadlines
Ability to clean the minimum required rooms per shift
Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
Ability to manage multiple activities often in stressful situations and with time constraints

Job Duties

Clean guest rooms according to company standard operating procedures
Remove trash and miscellaneous debris from guest rooms and surrounding areas
Ensure all areas of hotel are up to company standards even if not assigned cleaning area
Clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
Clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
Clean floors by vacuuming and washing floors according to standard operating procedures
Maintain all furnishings by dusting and polishing furniture and appliances
Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
Notify Head Guest Room Attendant of room readiness
Keep supplies ready by restocking housekeeping cart at the end of shift
Operate housekeeping equipment by following standard operating procedures
Notify supervisor immediately of any safety and/or security violations of policy
Notify supervisor immediately of any guest concerns
Maintain superior customer service when interacting with guests