HOUSEKEEPER LEAD

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Rotating Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Commuter Benefits
flexible spending accounts

Job Description

Crothall Healthcare, a Compass Healthcare company, is a leading provider of specialized and high-quality support services exclusively to the healthcare industry. Operating with a presence in nearly 1,300 healthcare accounts, including many of the nation's top hospitals, Crothall Healthcare is dedicated to maintaining exceptional standards in Environmental Services and other vital healthcare support functions. With a workforce of nearly 30,000 team members, the company is recognized for its commitment to detail, safety, excellence, and creating a true sense of belonging among employees. Crothall provides a culture focused on caring for people, encouraging collaboration, empowerment, and growth across various sectors such as Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, and more. As a member of Compass Group, Crothall adheres to principles of equality, diversity, and inclusion, ensuring all applicants and associates are treated fairly without discrimination.

This full-time Housekeeper Lead position is based at Arkansas Children's Hospital located at 1 Children's Way, Little Rock, AR. The role involves supervising, training, and inspecting housekeeping staff to ensure the highest standards of cleanliness and service are met according to the hospital's protocols. The scheduled hours are primarily Monday through Friday with rotating weekends, specifically from 10:30 PM to 7:00 AM, offering a structured overnight shift. This position carries a fixed pay rate of $15.00 per hour and requires prior housekeeping experience to ensure competence in managing a busy healthcare environment. The Housekeeper Lead plays a crucial role in maintaining a sanitary and safe environment for patients, families, and hospital staff. Responsibilities include providing detailed oversight of assigned staff, ensuring they adhere to assigned schedules, managing shift logistics such as breaks and replacements, resolving guest complaints, and documenting attendance. The lead will also be responsible for ensuring all cleaning equipment is in optimal condition and assisting staff in achieving cleanliness goals.

Crothall Healthcare values the significance of its team members and offers a comprehensive benefits package. Full-time employees have access to medical, dental, and vision insurance, disability, and life insurance, commuter benefits, and various voluntary programs including pet insurance, identity theft protection, and critical illness coverage. The company also offers retirement plans and wellness programs, supporting both physical and financial health for its staff. The role emphasizes teamwork, professionalism, and dedication to delivering exemplary service in the healthcare sector, enhancing patient care by supporting a clean and safe environment. This opportunity is ideal for individuals looking to contribute positively to the healthcare system while developing leadership skills within a reputable organization committed to excellence and employee well-being.

Job Requirements

  • Prior housekeeping experience required
  • ability to work full time on a rotating shift schedule including nights and weekends
  • reliable transportation to Arkansas Children’s Hospital
  • ability to stand and walk for extended periods
  • basic English communication skills
  • ability to operate cleaning equipment safely
  • willingness to perform physical tasks necessary for housekeeping duties

Job Qualifications

  • Prior housekeeping experience
  • leadership or supervisory experience preferred
  • strong communication skills
  • ability to train and motivate staff
  • knowledge of safety and sanitation standards
  • ability to resolve customer complaints efficiently
  • basic record keeping skills
  • reliable and punctual
  • high school diploma or equivalent preferred

Job Duties

  • Supervises housekeeping staff and inspects cleaning performance
  • trains new and existing staff members
  • ensures all staff report and clock in properly
  • documents employee attendance including late arrivals and absences
  • resolves internal and external guest complaints
  • manages staff break schedules and organizes shift replacements
  • prepares and distributes assignment sheets and communicates any changes
  • assigns and tracks keys, radios, and beepers
  • inspects equipment for cleanliness and proper functioning
  • assists staff in maintaining high standards of cleanliness
  • conducts staff training sessions
  • upholds professionalism and contributes to team goals
  • performs additional duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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