Job Overview

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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k)
Tuition Reimbursement
Employee Stock Purchase Program

Job Description

The Cove on Ormond Beach is a distinguished resort located directly on the beautiful Ormond Beach, offering an inviting and rejuvenating atmosphere for both guests and employees. Recognized in Newsweek's "Top Global 100 Most Loved Workplaces" list, the resort prides itself on its people-first culture and dedication to creating memorable experiences for every visitor. The Cove boasts 118 newly renovated units with scenic views and modern amenities that contribute to an unparalleled vacation destination. This esteemed resort is part of HGV, a company with over 30 years of history in providing exceptional hospitality services and a strong commitment to fostering work-life balance and family-friendly environments. The Cove on Ormond Beach stands out as a remarkable place to grow professionally and personally, offering numerous opportunities for career advancement in a supportive and diverse workspace. Employment at The Cove is full-time with paid training and shifts that range from 8:30 am to 5:00 pm or 9:00 am to 5:30 pm, including weekends and holidays. This Position brings together a welcoming work environment and a chance to develop skills while contributing to the overall guest experience.

As a Housekeeper, you will play a crucial role in helping guests create wonderful vacation memories by ensuring their accommodations are impeccably clean and comfortable. This role requires dedication to maintaining a high standard of cleanliness and guest satisfaction by performing daily cleaning duties in an assigned set of rooms. You will be responsible for preparing rooms to meet resort standards, reporting any damages or disturbances, and maintaining housekeeping equipment and inventories. The ideal candidate will enjoy engaging with guests, displaying patience and professionalism while addressing reasonable complaints or requests. The role also emphasizes teamwork and effective communication with dispatch, other team members, and guests, ensuring a smooth and enjoyable experience for all. At The Cove, housekeepers are empowered to contribute positively to the guest experience while advancing their careers through various learning and development opportunities. The Cove offers exceptional benefits, including day-one eligibility for comprehensive health benefits such as medical, dental, and vision coverage, a 401(k) program with company match, tuition reimbursement, travel discounts, paid vacation, and sick days, among other perks. Employees benefit from an inclusive work culture that values diversity and offers reasonable accommodations to individuals with disabilities. Joining The Cove on Ormond Beach means becoming part of a dynamic team dedicated to excellence in hospitality and creating an outstanding and memorable environment for guests and employees alike.

Job Requirements

  • Previous experience as a cleaner or housekeeper
  • ability to work with little supervision
  • customer service experience
  • organizational and time management skills

Job Qualifications

  • Previous experience as a cleaner or housekeeper
  • ability to work with little supervision
  • customer service experience
  • organizational and time management skills

Job Duties

  • Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners
  • prepare all rooms for guest according to standards
  • notify superiors of any damage, deficits and disturbances
  • deal with reasonable complaints/requests with professionalism and patience
  • ensure appropriate maintenance of all housekeeping equipment and tools
  • maintain inventory of tools and supplies used in housekeeping activities

Job Criteria

Experience

No experience required


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