Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Up to $17.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a leading management company specializing in extended stay hotels across 20 different states. Known for its commitment to quality and exceptional service, HomeTowne Studios offers guests a superior hotel experience with well-maintained, recently renovated properties and a focus on comfort. The company's management approach prioritizes delivering an excellent experience not only to guests but also to employees, aiming to be the employer of choice within the hospitality industry. With renovations completed in 2018 and continuous improvements in both property quality and training methods, HomeTowne Studios creates an environment where guests feel welcome and employees thrive professionally and personally.

As a Housekeeper at HomeTowne Studios, you will play a vital role in maintaining the cleanliness and comfort of our extended stay hotel rooms and public areas. This position is offered at a competitive wage of up to $17.00 per hour, reflecting the value placed on the essential services provided. Your daily responsibilities will contribute directly to the positive experience of our guests by ensuring that rooms are spotless, well-stocked, and inviting. The role demands attention to detail, the ability to work independently, and professionalism, as well as a friendly and helpful attitude towards all guests.

In addition to cleaning tasks, the Housekeeper will interact with guests, greeting them warmly and assisting with guest-related services. You will be responsible for managing linen and terry replacements, using appropriate cleaning chemicals per OSHA regulations, and communicating effectively with the front desk team. There is also a valuable opportunity to cross-train in other hotel departments such as laundry, maintenance, or the front desk, fostering career development within the company. HomeTowne Studios provides a supportive work environment that includes feedback from management and team members to uphold high standards and continuous improvement.

Employees benefit from comprehensive healthcare options including health, dental, and vision insurance, with employee contributions starting as low as $54 for individual coverage. Other advantages include employer-paid life insurance, paid time off, a 401K plan with employer matching, and ample opportunities for career growth. The Housekeeper position requires reliability, a professional appearance in the company uniform, and the physical capability to perform tasks in non-climate controlled environments. Basic communication skills in English, both verbal and written, are necessary for reporting and guest interaction. This role is ideal for individuals who enjoy an active work environment and are passionate about contributing to a high-quality hospitality experience.

Job Requirements

  • High school diploma or equivalent
  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service role
  • Must maintain professional appearance in company uniform
  • Must be able to work in non-climate controlled areas
  • Must be able to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required

Job Qualifications

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Basic English communication skills (verbal and written)
  • Ability to maintain professional appearance in company provided uniform
  • Ability to work independently and handle multiple tasks
  • Good interpersonal and communication skills

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne's requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accept feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Perform all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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