Housekeeper

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.50 - $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k plan with company match
Training and development opportunities

Job Description

FirstService Residential is a leading property management company specializing in managing residential communities including condominiums, homeowners associations, and rental apartments. Known for its commitment to excellence and superior service standards, FirstService Residential focuses on creating a welcoming and well-maintained living environment for its residents. The company employs a range of dedicated professionals who work together to ensure that communities are safe, clean, and efficiently managed. As a part of a large network, employees benefit from numerous resources, comprehensive training, and opportunities for career growth within the property management industry.

This Housekeeper role is integral to maintaining the cleanliness and upkeep of the assigned residential community properties. The position involves performing a variety of cleaning and maintenance duties that require advanced skills and training. Tasks range from indoor cleaning responsibilities such as sweeping, mopping, shampooing carpets, dusting, polishing, and window cleaning to outdoor maintenance duties that ensure the community’s exterior spaces remain tidy and inviting. This role is full-time and non-exempt, offering an hourly wage between $18.50 and $20.00 along with a comprehensive benefits package.

Candidates selected for this position will be expected to uphold FirstService Residential’s Global Service Standards by responding promptly to service requests and maintaining high standards of personal and professional conduct. In addition to regular cleaning duties, the Housekeeper will monitor the supply levels of cleaning materials and ensure all products used meet OSHA safety standards for chemical handling. The role also includes security and safety precautions to protect the residents and property, timely delivery of packages to residents where applicable, and reporting any irregularities or maintenance issues to supervisors. Attention to detail and the ability to work both independently and as part of a team are key to success in this role.

Working as a Housekeeper at FirstService Residential means joining a company committed to employee well-being and providing opportunities for ongoing professional development. The incumbent will participate in various meetings and workgroups designed to integrate activities, communicate challenges, and stay informed about new developments and policies that affect their work. Flexibility to perform special projects and adapt to changing schedules or duties as assigned by management is also essential. This role may occasionally require travel to training sessions or company events to enhance skills and knowledge.

Overall, this position is ideal for individuals with a minimum of one year of cleaning experience and a strong commitment to customer service. The housekeeper will play a crucial role in ensuring that the community environment remains clean, safe, and welcoming for all residents, supporting the overall mission of FirstService Residential to provide outstanding property management services.

Job Requirements

  • High school diploma or equivalency required
  • At least one year of experience in cleaning or housekeeping
  • Ability to follow security procedures and safety precautions
  • Strong communication and customer service skills
  • Ability to deliver packages as needed
  • Willingness to participate in meetings and training sessions
  • Flexibility to perform special projects as assigned

Job Qualifications

  • High school diploma or equivalency
  • Minimum of one year of cleaning or housekeeping experience
  • Strong customer service skills
  • Effective communication abilities
  • Good interpersonal skills
  • Ability to adhere to safety and security procedures
  • Basic knowledge of OSHA safety standards

Job Duties

  • Perform a variety of cleaning and maintenance duties including sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs and window cleaning
  • Maintain appropriate levels of sanitary and cleaning supplies for assigned areas in accordance with OSHA requirements
  • Adhere to all security procedures and safety precautions at all times
  • Ensure timely delivery of packages to residents where applicable
  • Respond to service calls by the end of the next business day according to FirstService Residential Global Service Standards
  • Notify supervision of unusual equipment or operating problems and need for additional materials and supplies
  • Participate in meetings and workgroups to communicate issues and maintain knowledge of policies and regulatory guidelines

Job Criteria

Experience

Entry Level (1-2 years)


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