Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $24.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

room discounts
Discounts at Marcus Hotels and Resorts restaurants cafes lounges golfing skiing and spa
Two for one movie theater coupons
Ability to grow your career and transfer from one property to another
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Company paid life insurance
Employee assistance program offer
401k with employer match

Job Description

The AC Hotel by Marriott Downtown Chicago is a distinguished hospitality establishment located steps away from the famous Magnificent Mile, offering a modern and stylish lodging experience to travelers seeking both comfort and convenience. As an integral part of Marcus Hotels & Resorts, a company with over 60 years of tradition in operational and service excellence, the AC Hotel Chicago is a benchmark for sleek, contemporary hospitality with a focus on delivering seamless service. With 224 rooms, the hotel caters to guests who appreciate an "on-the-go" lifestyle, blending style, substance, and high-quality guest experiences in the heart of downtown Chicago. Marcus Hotels & Resorts is known for their dedication to creating extraordinary experiences for both guests and employees alike, emphasizing a people-centered approach to hospitality. The company’s portfolio includes 15 unique hotels and resorts throughout the United States, each recognized for its distinctive character and exceptional service culture.

The role of a Housekeeper at the AC Hotel by Marriott Downtown Chicago is a key function within the overall guest experience. This position involves preparing guest rooms meticulously for new arrivals by cleaning, restocking essentials, and maintaining impeccable standards of hygiene and presentation throughout the hotel. As a Housekeeper, you will be responsible for cleaning stay-over and check-out rooms, ensuring that every detail from linens to amenities is refreshed and arranged to enhance guest comfort. The role demands acute attention to detail when inspecting rooms, including areas such as bathrooms, furniture, floors, and more. Beyond room upkeep, housekeepers are crucial in maintaining public and back-of-house areas to ensure a welcoming and neat environment.

This position offers an excellent opportunity to build a rewarding career within a globally recognized hospitality brand. The hotel values individuals who are passionate about hospitality, thrive in a fast-paced environment, and enjoy making a positive impact on guests' experiences. The job requires diligence, physical stamina, and a strong commitment to guest satisfaction. Starting pay for this role is $24.00 per hour, reflecting the importance and value of maintaining high standards of cleanliness and guest relations in the hotel environment. In addition to competitive pay, the position offers numerous benefits such as medical, dental, and vision insurance after 30 days, paid time off, and opportunities for career growth and transfers among the Marcus Hotels & Resorts properties.

Joining AC Hotel means becoming part of a dynamic, innovative team that honors diversity and inclusion, fostering an environment where employees can grow, learn, and contribute meaningfully. The employer is an Equal Opportunity Employer, committed to creating a workplace that embraces different perspectives and talents. For those interested in hospitality roles that combine physical work with interpersonal skills in a respected hotel setting, this Housekeeper position provides a solid foundation to advance within the industry while supporting guests in memorable ways. The hotel encourages motivated applicants who can represent the brand professionally, handle guest requests efficiently, and adhere to safety protocols while working diligently to uphold their reputation for style and service.

Job Requirements

  • Previous experience in the same or similar position at a full service hotel such as a guest room attendant cleaner or other housekeeping roles such as cleaning in hotels hospitals casinos or residential
  • physical stamina to complete repetitive manual labor tasks
  • must be able to lift push pull and or carry up to 50 lbs
  • must be able to represent the company in a professional well-groomed and courteous manner
  • must be able to stand walk bend kneel lift grasp stretch and use a vacuum and push a cart on a regular and extended basis
  • high school education or equivalent
  • basic English communication skills preferred
  • has reliable transportation to and from work
  • must be able to work a varied schedule to include days evenings weekends holidays and the ability to work under pressure

Job Qualifications

  • Previous experience in the same or similar position at a full service hotel such as a guest room attendant cleaner or other housekeeping roles such as cleaning in hotels hospitals casinos or residential
  • physical stamina to complete repetitive manual labor tasks
  • ability to lift push pull and or carry up to 50 lbs
  • ability to represent the company in a professional well-groomed and courteous manner
  • ability to stand walk bend kneel lift grasp stretch and use a vacuum and push a cart on a regular and extended basis
  • high school education or equivalent
  • basic English communication skills preferred
  • reliable transportation to and from work

Job Duties

  • Clean stay-over and check-out rooms changing sheets and replenishing towels and amenities as needed
  • thoroughly clean and inspect rooms including bathtubs toilets sinks walls mirrors tiles counters floors and furniture paying close attention to details
  • vacuum rooms empty trash restock amenities and organize housekeeping closets
  • respond quickly to guest requests follow chemical safety rules and handle hazardous materials properly
  • report suspicious activities and hazardous conditions to security turn in found items to lost and found
  • maintain high guest relation standards and assist with requests for additional items

Job Criteria

Experience

Entry Level (1-2 years)


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