Housekeeper

Westgate Vacation Villas & Town Center Resort is a premier hospitality destination located in the heart of Central Florida, renowned for its proximity to world-famous theme parks and attractions. The resort offers guests an unforgettable vacation experience through its award-winning amenities and restaurants, providing a perfect blend of leisure and excitement. As part of the larger Westgate Resorts family, a company recognized by U.S. News as one of the Best Companies to Work For, employees enjoy a supportive work environment focused on career growth and professional development. The company operates over 60 resorts across the country, offering vast opportunities for advancement and cross-resort collaboration.

The role of Housekeeper at Westgate Vacation Villas & Town Center Resort is an essential position that contributes directly to guest satisfaction and the overall excellence of the resort’s services. This role is best suited for individuals who are passionate about hospitality and take pride in maintaining high standards of cleanliness and comfort for guests. Housekeepers are responsible for ensuring that all assigned rooms meet strict quality and timeliness standards. Achieving a productivity goal of 12 credits per day, the housekeeper handles a variety of cleaning tasks encompassing different areas of the unit, including bathrooms, kitchens, living rooms, closets, and decks. They must adhere to the resort’s guidelines consistently, aiming to maintain a room inspection score of 90 percent or above, thereby eliminating critical defects and contributing to an excellent guest environment. The role demands the responsible use of cleaning equipment and supplies, compliance with safety protocols, and proactive communication regarding lost and found items to enhance guest satisfaction.

Teamwork is a vital element of this role, as housekeepers are expected to work collaboratively with colleagues and support other duties that ensure the smooth operation of housekeeping services. This position requires a strong work ethic, integrity, and adherence to the company’s core values. It is suited for individuals who thrive in dynamic, guest-focused environments and are motivated by a commitment to delivering exceptional service every day. The employment type offers a competitive wage of $17 per hour alongside the exclusive Daily Pay benefit, enabling employees to access their pay as needed. With added benefits including comprehensive health care, paid time off, and advancement opportunities, this role is an excellent gateway for those seeking rewarding careers in hospitality management within a reputable and supportive organization.