Housekeeper

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

bonus incentive programs

Comprehensive benefits package

Paid Time Off

Health Insurance

Dental Insurance

employee recognition programs

Career development opportunities

Job Description

SEVA Hospitality is a renowned company specializing in the hospitality industry, dedicated to delivering exceptional service and memorable experiences to its guests. With a robust presence in the hotel sector, SEVA Hospitality prides itself on fostering a supportive and growth-oriented environment for its employees. The company is committed to recognizing the efforts of its team members through bonus incentive programs and offers a comprehensive benefits package to all eligible full-time employees. This inclusive culture underscores SEVA Hospitality's dedication to nurturing a family-like atmosphere where energy, recognition, and passion for serving others are highly valued. Employees are encouraged to visit sevahos.com to explore the multitude of employment opportunities available and learn more about the company’s mission and values.

The role of a Housekeeper at SEVA Hospitality is integral to maintaining the high standards of cleanliness and comfort that guests expect. This position focuses on delivering thorough cleaning services in designated hotel areas, including guest rooms and common spaces. Responsibilities include sweeping, mopping, dusting, vacuuming, and washing surfaces such as walls, windows, and mirrors. In guest rooms, the housekeeper is responsible for replacing linens, replenishing amenities, and making beds in accordance with established hotel standards. Beyond cleaning, the role requires attentiveness to guest requests and collaboration with other departments to ensure a seamless hospitality experience.

Housekeepers at SEVA Hospitality must be capable of reaching all areas of the hotel to assist clients and occasionally carry and lift heavy items. The job demands working weekends and holidays and involves handling household chemicals safely. Reporting directly to the Housekeeping Supervisor, the housekeeper plays a vital role in maintaining the cleanliness and pleasant environment of the hotel. This position emphasizes adherence to safety and security policies, quality standards, professional appearance, and confidentiality. Physical demands include moving, lifting, and reaching tasks. The role is suited for energetic individuals who are passionate about service, willing to uphold the company’s high standards, and who appreciate being part of a team that values recognition and growth. Being part of SEVA Hospitality means joining a growing family dedicated to excellence in hospitality and team member development.

Job Requirements

must be able to reach all areas of hotel to assist clients
occasional carrying and lifting of heavy items
will be required to work weekends and holidays
will be exposed to and working with household chemicals

Job Qualifications

high school diploma or equivalent
prior housekeeping experience preferred
ability to follow detailed cleaning procedures
excellent communication skills
ability to work independently and as part of a team
strong attention to detail
physical stamina to perform manual tasks
customer service orientation
understanding of safety protocols and chemical handling

Job Duties

respond promptly to requests from guests and other departments
fill cart with supplies and transport cart to assigned area
enter guest rooms following procedures for gaining access and ensuring vacancy before entering
replace guest amenities and supplies in rooms
replace dirty linens and terry with clean items make beds and fold terry
clean bathrooms remove trash dirty linen and room service items
check that all appliances are present in the room and in working order straighten desk items furniture and appliances
dust polish and remove marks from walls and furnishings
vacuum carpets in guest rooms and hallway
follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications properly store flammable materials follow lost and found procedures
ensure adherence to quality expectations and standards
ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information
move lift carry push pull and place objects weighing less than or equal to 40 pounds without assistance
reach overhead and below the knees including bending twisting pulling and stooping stand sit or walk for an extended period of time
responsible for understanding and adhering to guidelines set forth in the team member handbook expected to report to work on scheduled days and at scheduled times
observes the 5x10 rule which is to be complied with at all times anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation
other duties as assigned by supervisor or management