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Housekeeper

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $14.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance

Job Description

TownePlace Suites by Marriott Corpus Christi is part of the extensive portfolio managed by MCR, one of the largest hotel owner-operators in the United States. With a history dating back to 2006, MCR has established itself as a leader in the hospitality industry, operating over 148 premium-branded hotels across 37 states with more than 22,000 guestrooms. The company is renowned for its dedication to quality, innovation, and exceptional guest experiences, which has earned it prestigious awards such as the Marriott Partnership Circle Award and recognition from Fast Company as one of the most innovative travel companies. TownePlace Suites by Marriott Corpus Christi reflects this commitment by delivering clean, comfortable, and well-organized accommodations tailored to meet the needs of both business and leisure travelers.

The Housekeeper role at TownePlace Suites by Marriott Corpus Christi plays a crucial part in maintaining the high standards of cleanliness, safety, and guest satisfaction that the hotel is known for. This position demands a service-oriented attitude combined with a strong attention to detail in performing tasks that ensure guest rooms, hallways, and public areas are impeccably clean and well-stocked. Housekeepers are responsible for preparing the hotel environment in a way that enhances the overall guest experience, operating with a friendly demeanor and a proactive mindset. The role requires the individual to participate actively in team efforts, from completing detailed cleaning checklists to adhering to established brand standards for appearance and performance.

Housekeepers at this location are expected to greet guests warmly, using their names when possible, reflecting the hotel’s culture of hospitality and personalized service. The role involves completing pre-cleaning duties such as stocking supplies and attending daily stand-up meetings that help synchronize team efforts. Cleaning responsibilities include thorough room cleaning and restocking per shift assignments, as well as tackling additional tasks like deep cleaning and organizing storage or public areas when directed by a supervisor. The job demands physical capabilities including standing for long periods, lifting, bending, and navigating various environments within the hotel safely and efficiently.

Successful candidates will demonstrate the ability to work under pressure in a fast-paced atmosphere while maintaining a positive attitude and collaborating effectively with other team members. Excellent communication skills and a genuine desire to contribute to guest satisfaction are essential, as is the flexibility to work varying shifts including evenings, nights, weekends, and holidays. Full-time employees enjoy a comprehensive benefit package that includes health, dental, and vision insurance after 30 days, paid time off, retirement planning options, and access to hotel discounts.

This role offers an excellent opportunity for individuals seeking career growth within a dynamic and supportive hotel environment. MCR values employees who are dedicated, reliable, and eager to learn, providing pathways for career advancement and recognition in a company that values its workforce while delivering outstanding service to its guests. The role of Housekeeper at TownePlace Suites by Marriott Corpus Christi is integral to upholding the property’s reputation for excellence in product quality, cleanliness, and guest satisfaction.

Job Requirements

  • Must be 18 years of age or older
  • Ability to work varied schedules including evenings, nights, weekends, and holidays
  • Must arrive and clock in on time for every shift and clock out at scheduled times
  • Must clock in and out for breaks as scheduled
  • Provide sufficient notice when calling out for a scheduled shift
  • Ability to work under stressful conditions
  • Physical ability to perform tasks such as stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting housekeeping items
  • Must follow all safety standards
  • Must be willing to collaborate and maintain a positive work environment

Job Qualifications

  • Experience in hospitality or service industry preferred
  • Positive attitude with willingness to learn
  • Ability to follow established guidelines and procedures
  • Effective communication skills
  • Strong desire to provide excellent guest service
  • Ability to work under pressure in a fast-paced environment
  • Must be 18 years or older

Job Duties

  • Greet guests happily upon arrival and throughout their stay using their names when possible
  • Handle challenging guest situations with hospitality and urgency
  • Maintain spotless cleanliness in guest rooms, hallways, and public areas
  • Complete all pre-cleaning duties including stocking supplies and attending meetings
  • Thoroughly clean and restock assigned guest rooms per shift
  • Perform additional cleaning projects as assigned including deep cleaning and organizing storage areas
  • Adhere to uniform standards and participate in effective teamwork and communication

Job Criteria

Experience

Entry Level (1-2 years)


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