Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
Career advancement and upward mobility
health, dental, vision insurance available after 30 days for full-time team members
Job Description
Residence Inn Seattle SeaTac Airport is seeking a dedicated part-time Housekeeper to join their team. The Residence Inn brand is known for providing guests with a home-away-from-home experience, offering spacious accommodations and exceptional hospitality. This hotel is part of MCR, the third-largest hotel owner-operator in the United States, which manages a vast portfolio of premium-branded hotels. MCR boasts a presence in 37 states and 106 cities with over 22,000 guestrooms under renowned brands such as Marriott and Hilton. As a well-established hotel property, Residence Inn Seattle SeaTac Airport offers guests a clean, friendly, and safe environment with excellent amenities and... Show More
Job Requirements
- Must have experience in hospitality or related customer service fields preferred
- Positive can-do attitude and eagerness to learn
- Ability to follow established guidelines and procedures accurately
- Capacity to handle pace and pressure in a busy environment
- Effective listening, conflict resolution, and communication skills
- Strong hospitality and guest service orientation
- Minimum age requirement of 18 years
- Willingness to work flexible shifts including evenings, nights, weekends, and holidays
- Must arrive and clock in/out on time for scheduled shifts
- Adherence to break schedules and procedures
- Provide sufficient notice for call-outs per supervisor instructions
Job Qualifications
- Experience in hospitality, service, or consumer-facing roles preferred
- Positive attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Capability to work effectively under pressure
- Skilled in listening, conflict resolution, and communication
- Strong desire to provide excellent hospitality and guest service
- Must be at least 18 years old
- Flexible availability to work varied schedules including evenings, nights, weekends, and holidays
Job Duties
- Greet guests happily upon arrival and during their stay
- Use guests' names whenever possible to ensure they feel welcomed
- Work collaboratively to contribute to guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities and amenities
- Support events and groups held at the hotel
- Answer incoming calls professionally with approved greetings
- Complete all pre-cleaning duties including stocking supplies and attending meetings
- Thoroughly clean and restock guest rooms as assigned each shift
- Perform additional cleaning projects in storage rooms, public spaces, and guest laundry as needed
- Maintain cleanliness and organization of front and back of house areas
- Complete operational checklists with 100 percent accuracy
- Submit accurate and timely shift handover reports
- Wear clean, approved uniform and maintain grooming standards
- Communicate clearly and professionally with team members
- Demonstrate a positive can-do attitude and willingness to assist beyond traditional roles
- Collaborate effectively to create a welcoming guest environment and positive workplace
Job Location
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