House Attendant (Evening Availability)

Located in the historic Hippee Building in downtown Des Moines, Surety Hotel is a distinguished establishment that celebrates the city’s rich history while paving the way for a bright future. This hotel is housed in a beautifully restored 1913 Beaux-Arts landmark building and proudly operates as part of Marriott’s Autograph Collection. Surety Hotel combines independent character with world-class hospitality, offering a unique blend of classic charm and contemporary luxury. With 137 guest rooms and suites, vibrant communal gathering spaces, and onsite dining at Mulberry Street Tavern, this hotel is not just a destination for travelers but also a source of pride for the City of Certainties.

The House Attendant position is an evening availability role reporting directly to the Housekeeping Manager, classified as a non-exempt position. The role is an integral part of the housekeeping team, responsible for maintaining the exceptional cleanliness and organization of guest rooms and public spaces throughout the hotel. This position demands meticulous attention to detail and a strong commitment to upholding the hotel's high standards of cleanliness and guest satisfaction.

Working at Surety Hotel means more than performing routine cleaning duties. It requires a deep appreciation of both the art and science involved in caring for hotel rooms and ensuring an environment that exceeds guest expectations. The House Attendant enjoys the quiet focus of completing their work independently but also understands the importance of teamwork and collaboration. They take pride in preparing rooms that not only meet hygiene standards but also offer comfort and a welcoming atmosphere to guests and fellow team members alike.

At Aparium Hotel Group, which encompasses Surety Hotel, teamwork and mutual respect are core principles. Housekeeping teams are encouraged to build transparent and trusting relationships with colleagues and other departments within the hotel, fostering a culture where humility, open-mindedness, and collaboration replace ego and competition. The House Attendant role offers an opportunity to work alongside professionals united by a common goal – to deliver a superior guest experience rooted in intuitive service and hospitality.

This role offers a rewarding chance for individuals passionate about hospitality and cleanliness to become part of a reputable hotel brand that values people, place, and character. Employees are held in high regard and offered ongoing support through feedback and development sessions with housekeeping leadership, ensuring continued growth and excellence in their work. The House Attendant is expected to uphold health, safety, and sanitary guidelines strictly while working efficiently and respectfully with equipment and workspaces.

The evening shift availability offers flexibility for candidates needing that schedule and provides a dynamic work environment where developing skills and contributing to a seamless guest experience are central. This role is ideal for dedicated, detail-oriented individuals who take pride in their work and thrive in a setting where collaboration and transparency drive success. Finally, Surety Hotel and Aparium Hotel Group are committed to diversity and equal opportunity employment, welcoming applicants from all backgrounds without discrimination, and fostering an inclusive workplace where everyone belongs.