House Attendant

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $14.00 - $16.75

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

401k

Paid Time Off

Uniforms Provided

Team member hotel discount

Job Description

Ascent Hospitality is a distinguished hospitality company known for its extensive portfolio of hotels and a robust pipeline of new properties and acquisitions. With a strong foundation built on prioritizing people over numbers, Ascent Hospitality fosters a culture that delivers memorable experiences not only to its guests but also to its Team Members. The company's core values emphasize collaboration, mutual respect, and delivering exceptional service to create a unified and dynamic work environment. This forward-thinking hospitality group seeks individuals who thrive in team settings and share a passion for serving others, communicate effectively, and embrace challenges and changes with a proactive attitude. This commitment to excellence and teamwork drives the success and continued growth of Ascent Hospitality's properties.

The role available is that of a House Attendant, a vital position within the housekeeping department. The House Attendant is responsible for maintaining the cleanliness and order of guest floors and public spaces in the hotel, including lobbies, hallways, corridors, elevators, stairways, restrooms, and sometimes fitness centers and meeting rooms. This position supports room attendants by stocking carts with linens and supplies, transporting laundry, assisting with heavy lifting, and ensuring that the hotel's appearance meets the high standards that guests expect. Reporting directly to the Director or Manager of Housekeeping, Operations Managers, or General Manager, the House Attendant plays a key role in enhancing the guest experience through meticulous attention to detail and dedication to cleanliness.

The role offers a competitive salary and a comprehensive benefits package, reflecting Ascent Hospitality's commitment to its employees. Benefits include health, dental, vision, and life insurance options, a 401k retirement plan with employer matching, paid time off, uniforms provided for most positions, and a Team Member Hotel Discount Program. This position necessitates physical stamina, the ability to work flexible shifts including holidays, and excellent customer service skills. Candidates are expected to have a professional demeanor, solid organizational skills, and the ability to work effectively in a team-oriented environment. The House Attendant position is an excellent opportunity for individuals seeking to build or further a career in hospitality while contributing to a positive and guest-focused team environment.

Job Requirements

High school education or equivalent preferred
Four to six months of housekeeping experience or training preferred but not required
Ability to understand, read, write and speak basic English
Excellent customer service skills
Ability to work flexible shifts and holidays
Ability to work effectively as part of a team
Physical ability to perform cleaning duties and lift up to 50 pounds
Capable of using cleaning chemicals safely
Professional and energetic demeanor

Job Qualifications

Professional and energetic
High school education or equivalent preferred
Four to six months of housekeeping experience or training preferred but not required
Excellent customer service skills
Ability to work effectively as part of a team
Ability to work flexible shifts and holidays
Ability to understand, read, write and speak basic English
Ability to apply common sense to carry out simple instructions
Ability to comply in standardized situations with occasional or no variables

Job Duties

Cleans hallways, lobbies, corridors, elevators, stairways
Sweeps, scrubs, waxes and polishes floors
Cleans rugs, carpets, upholstered furniture and draperies
Dusts furniture and equipment
Polishes metalwork such as fixtures and fittings
Washes walls, ceiling and woodwork
Washes windows, door panels and sills
Maintains public area cleanliness including restrooms
Empties wastebaskets and cleans ashtrays
Transports trash and waste to disposal area
Stocks Room Attendant carts with linen and room supplies
Strips or removes dirty linen and transports to Laundry Room
Retrieves clean linens from Laundry Room and stocks on floors
Folds towels, sheets, linens as needed
Stocks closets or storage areas with linens and supplies
Assists Room Attendants with heavy lifting and moving of furniture and equipment
Maintains storage areas organization and cleanliness
May assist with maintenance and cleaning of pool
Uses supplies carefully for cleaning and maintenance duties
Greets guests pleasantly and acknowledges them
Possesses thorough knowledge of in-house products and local area information
Organizes and stocks housekeeping carts timely
Responds to customer needs for housekeeping supplies within 10 minutes
Uses guest names appropriately when entering occupied rooms
Performs other duties as assigned